Touchpoints · 12 hours ago
Workers’ Compensation SME
Sacramento, CA
Contract
Hybrid
Senior LevelTouchpoints is a company focused on delivering effective solutions in the Workers’ Compensation domain. The role involves leading project cycles for claims platforms, ensuring quality assurance, and facilitating user adoption of new IT tools.
SoftwareSoftware Engineering
Hiring Manager
Sheila K.
Responsibilities
Proven track record spearheading entire project cycles for Workers’ Compensation claims platforms, covering everything from early blueprinting and setup through rigorous validation, rollout, and extended stabilization phases
In-depth experience providing solution shaping, customization/development work, end-to-end quality assurance, production launch, and sustained post-launch enhancements
Active participation in enterprise, nonprofit, or public-sector IT initiatives, with clear evidence of building productive relationships across executive sponsors, operational staff, engineering groups, and outside suppliers to ensure unified progress and timely outcomes
Practical involvement in planning and leading user adoption programs for new IT tools, including personally authoring comprehensive guides, concise cheat sheets, procedural walkthroughs, and facilitating interactive training workshops (in-person or remote) to drive confident system usage
Demonstrated success preferred in rolling out claims-handling technology built natively on Salesforce is a huge plus
Qualification
Required
Proven track record spearheading entire project cycles for Workers' Compensation claims platforms, covering everything from early blueprinting and setup through rigorous validation, rollout, and extended stabilization phases
In-depth experience providing solution shaping, customization/development work, end-to-end quality assurance, production launch, and sustained post-launch enhancements
Active participation in enterprise, nonprofit, or public-sector IT initiatives, with clear evidence of building productive relationships across executive sponsors, operational staff, engineering groups, and outside suppliers to ensure unified progress and timely outcomes
Practical involvement in planning and leading user adoption programs for new IT tools, including personally authoring comprehensive guides, concise cheat sheets, procedural walkthroughs, and facilitating interactive training workshops (in-person or remote) to drive confident system usage
Preferred
Demonstrated success preferred in rolling out claims-handling technology built natively on Salesforce is a huge plus
Company
Touchpoints
Founded in 2004 and headquartered in Northern California, Touchpoints has organically grown to over 150 employees and established a worldwide footprint.
Founded in 2004
51-200 employees
H1B Sponsorship
Touchpoints has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (14)
2021 (1)
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
N
Naren Kini
CEO
U
Udayan Chanda
President and Co-Founder
Company data provided by crunchbase