NEOGOV · 22 hours ago
Administrative Coordinator I / 61014291
Richland County, SC
Full-time
Onsite
Entry, Mid Level
$43K/yr - $53K/yr
2+ years expNEOGOV is seeking an Administrative Coordinator I to support the intake area of the Richland County DSS office. This role involves supervising clerical staff, ensuring quality service to clients, and managing administrative tasks related to Economic Services programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The Administrative Coordinator I is responsible for the administrative functioning of the intake area of the Richland County DSS office to include supervising the clerical staff responsible for answering the telephones, greeting and serving customers, performing duties related to the Economic Services programs
Supervises administrative support staff in the Intake, Referral and Reception areas and Mail room; completes performance evaluations of staff and addresses performance and conduct issues through agency’s Progressive Discipline process
Ensures that staff maintains a professional and courteous manner while serving clients; general public and other staff members
Ensures all applications are thoroughly researched and staff use SCCHIP for processing Online and paper applications; ensures mail is processed timely; FA mailboxes are checked several times daily and mail is routed appropriately
Assigns work, advises staff and upper management when changes in procedure are necessary to ensure that quality service is provided to customers. Addresses complaints of walk-in customers and those via phone
Organizes and implements policies and procedures within the work area; works with county Advocate to address concerns/complaints
Reviews work of subordinates for accuracy through spot checks; direct observation of employees’ work, and through customer complaints
Provides and/or assures that new staff is trained in policies and procedures; cross trains employees
Schedules coverage of front receptionist area, schedules lunch hours and Leave to assure adequate coverage of area
Perform emergency disaster management services to include but not limited to Red Cross sheltering and performs other related duties as required
Qualification
Required
A High School Diploma and six (6) years of experience in business management, public administration or administrative services
An Associate Degree and four (4) years of experience in business management, public administration or administrative services
A Bachelor's Degree and two (2) years of experience in business management, public administration or administrative services
Must have valid driver's license; be able to lift at least 35 pounds
Must have good insight and initiative in responding to changing conditions
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance
Dental
Vision
Term life insurance
Long term disability
Flexible spending accounts for health and child care expenses
Retirement plan options
South Carolina Deferred Compensation Program
Tuition assistance
Holiday, annual and sick leave
Discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase