NEOGOV · 6 hours ago
Child Support Specialist 1 - Human Services - BCSE - Ohio Co.
Ohio County, WV
Full-time
Onsite
New Grad, Entry Level
$34K/yr - $59K/yrNEOGOV is a company that provides human services, and they are seeking a Child Support Specialist 1 to perform entry-level Child Support Enforcement work. This role involves training in child support laws and regulations and managing a caseload under supervision.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Under close supervision, performs entry-level Child Support Enforcement work
Through formal classroom training and on-the-job training, job assignments are designed to develop familiarity with child support laws, regulations and policies and the programs and services of the Bureau for Child Support Enforcement (BCSE)
This position is entry-level with a training period where employees perform beginning level child support case work in processing cases through location, case development, initial notice to non-custodial parents regarding obligation and child support enforcement involvement
Under close supervision, acquires knowledge and abilities leading to the independent management of a caseload in child support enforcement services
This position requires monthly evaluation and progress monitoring by supervisory staff
Must acquire the knowledge and abilities to manage a caseload in the area of child support enforcement, become familiar with agency policy and state and federal laws, locate parents, assets and sources of income, calculate the child support formula
Research legal sources such as statutes, court opinions, rules and regulations, and complies case information by reviewing public documents, interviewing customers or gathering information from other agencies
Prepares case files for the BCSE Attorney
Performs beginning level work in responding to customer service inquiries to include resolution of less complex case issues
Compose routine correspondence and maintain confidentiality information
Qualification
Required
Bachelor's degree from an accredited college or university
Successful completion of a paralegal or legal secretarial training program may substitute for two (2) years of the required training
Full-time or equivalent part-time paid experience in a legal setting which required performing legal research, reading and interpreting laws, preparing legal documents and assisting in the preparation and assessment of case files under the supervision of an attorney
Full-time or equivalent part-time paid experience in debt collections, credit investigations, criminal investigations, law enforcement, accounting, or auditing
Full-time or equivalent part-time paid experience as an Economic Service Worker or Family Support Specialist
Any combination thereof may substitute for the required training at a rate of one (1) year of experience for every thirty (30) semester hours of training
May be required to have a valid driver's license and availability of a vehicle for continuous use
Preferred
To allow clerical/customer service, and corrections/community corrections experience to substitute for required training or experience
One (1) year of full-time or equivalent part-time paid professional experience as a Child Support Specialist Trainee may substitute for the required training and experience
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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