General Motors · 21 hours ago
People Experience Technology Architect
United States
Full-time
Remote
Senior Level
$140K/yr - $187K/yr
7+ years expGeneral Motors is a company committed to leading change towards a better and safer world. They are seeking a People Experience Technology Architect to translate business problems into technical solutions, ensuring the effective use of technology across their HR tech stack while collaborating with various stakeholders to enhance employee experiences.
AutomotiveElectric VehicleInformation ServicesManufacturingTransportation
Responsibilities
Partner with process owners and SMEs to gather pain points, enhancement ideas, and new use cases across the employee lifecycle
Turn loosely defined issues (e.g., case escalations, onboarding friction, automation gaps) into clear, structured problem statements with scope, impact, personas, etc
Lead technical feasibility discussions and create backlog for people‑experience technology and core HCM, ensuring work is well shaped before it reaches execution pods
Design technology deliverables needed to support end‑to‑end employee journeys across Workday, ServiceNow HRSD, AskGM (AI Assistant) and other tools with focus on measurable outcomes such as automation and efficiency
Present solution options to align stakeholders and communicate complex technology topics in plain language
Align platform capabilities map to business needs and provide recommendations when process changes are a better fit than custom builds, including escalating major decisions to leadership appropriately
Contribute to creating configuration standards for Workday, ServiceNow HRSD and other technology solutions
Review significant designs and configurations to confirm they meet experience expectations, architectural and integration standards, and operational readiness
Build strong, trust‑based relationships with People Services and HR Operations leaders, IT, vendor partners and other COE SMEs as needed
Collaborate with IT to ensure alignment on solutions and enterprise architecture standards
Qualification
Required
7+ years of experience in HR Technology implementation or delivery with at least 3+ years focused on ServiceNow HR Service Delivery (HRSD), Workday, or similar large HR platforms
Demonstrated experience designing and delivering end‑to‑end HR processes that span multiple systems and teams
Experience integrating automation tools and other technologies with Enterprise SaaS solutions
Preferred
Experience working with People Services (shared services) and increasing efficiency of Tier 0/1/2 support
Benefits
Medical
Dental
Vision
Health Savings Account
Flexible Spending Accounts
Retirement savings plan
Sickness and accident benefits
Life insurance
Paid vacation & holidays
Tuition assistance programs
Employee assistance program
GM vehicle discounts
Company
General Motors
General Motors is an automotive company that designs, produces, markets, and distributes vehicles and vehicle parts.
10001+ employees
H1B Sponsorship
General Motors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (787)
2024 (740)
2023 (450)
2022 (795)
2021 (748)
2020 (452)
Funding
Current Stage
Public CompanyTotal Funding
$8.51BKey Investors
US Department of Energy
2025-05-05Post Ipo Debt· $2B
2024-10-31Grant· $8M
2024-07-11Grant· $500M
Leadership Team
Mary Barra
Chair and Chief Executive Officer
Tony Cervone
Senior Vice President, Global Communications
Recent News
2026-01-24
Company data provided by crunchbase