Jostens · 11 hours ago
Billing Specialist
Clarksville, TN
Full-time
Onsite
Entry Level
2+ years expJostens is a leader in the student commemoration market, serving local communities for over 125 years. They are seeking a Billing Specialist who will prepare and process customer invoices, ensuring accuracy and compliance while providing excellent customer service and support to the Accounting department.
Consumer GoodsManufacturingRetail
Responsibilities
Prepare and verify billing transactions. Ensure compliance with corporate policies and standard procedures
Enter and maintain billing data. Process write-offs and adjustments using complex spreadsheets, databases, and company systems, including Oracle, Salesforce, Plant Admin, Excel, and Access
Deliver excellent customer service. Maintain clear, professional communication with schools, sales representatives, customer service, and plant stakeholders
Resolve billing issues and inquiries. Investigate discrepancies and provide timely, accurate resolutions. Process and validate customer credits. Research accuracy and obtain required approvals
Maintain billing system accuracy. Enter billing codes and perform work verifications. Report commission adjustments. Ensure accurate and timely commission-related updates
Support administrative operations. Organize, file, and maintain an efficient, near paperless work environment. Perform annual testing to ensure software functionality across all environments
Ensure audit readiness and compliance. Maintain accurate records and documentation in alignment with SOX and audit requirements
Support cross-training and teamwork. Learn accounting and related functions to provide operational backup
Promote workplace safety. Follow departmental and plant safety rules and guidelines
Qualification
Required
High School degree and at least 2 years of Billing or Accounting experience
Experienced in MS Office programs & very good working knowledge of Excel & MS Access
Ability to perform billing transactions within multiple accounting systems, demonstrating good math skills and critical thinking
Exhibit strong organizational skills, manage multiple priorities, multitask effectively, and meet deadlines under pressure
Demonstrate strong written and verbal communication skills
Perform accurate calculations and maintain detailed, SOX and Audit compliant records
Professional and customer-oriented. Responds to inquiries promptly, troubleshoots and researches detailed information to resolve issues effectively
Work collaboratively with minimal supervision while maintaining a positive work environment with colleagues at all levels of the organization
Demonstrate flexibility to learn new technologies and work variable hours or overtime with short notice
Ability to lift up to 20 lbs., and maintain excellent attendance and performance requirements
Preferred
Technical School or Associates degree in a related field
Prior experience working directly with customers in a service-focused environment
Experience using Oracle and similar ERP systems
Benefits
Competitive healthcare (health, dental, vision, coverage)
Voluntary benefits including home and car insurance, pet insurance, flexible spending account
401K plan has immediate vesting
Accrued paid time off
Company paid holidays
Tuition reimbursement after 6 months of service
Company
Jostens
Jostens provides school related products in the United States.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$640MKey Investors
Koch Equity Development
2024-11-12Private Equity· $450M
2024-11-12Debt Financing· $190M
2018-12-26Acquired
Leadership Team
Michael Burgess
Chief Executive Officer
Alejandro Montoya
Chief Financial Officer
Recent News
Company data provided by crunchbase