Emerson · 23 hours ago
Global Strategic Services Project Manager
1100 W Louis Henna Boulevard Building 1, Round Rock, TX, 78681, US
Full-time
Onsite
Senior Level
5+ years expEmerson is a global leader in automation technology and software, and they are seeking a Global Strategic Services Project Manager to uphold their mission in delivering core services and technical expertise. This role involves managing project performance, engaging with local offices and customers, and driving successful project completion through effective leadership and collaboration.
ElectronicsIndustrial AutomationInternet of ThingsLightingManufacturingSoftware
No H1B
U.S. Citizen Only
Responsibilities
Be accountable for overall project performance, including scope, deliverables, schedule, quality, progress, financial targets, and forecasting
Directly engage with Emerson local offices, impact partners and end-user customers, with wide organizational impact and visibility
Organize and participate in meetings with customers and project team members and ensure timely communications
Coordinate and direct highly qualified professional personnel involved in service projects to drive successful project completion
Interface with project controls team for project planning, scheduling, billing, budget monitoring, and resource assignment activities
Collaborate closely with the Product Support management team to identify resources matched to the service skill requirements
Plan multiple customer service projects with varying complexity while maintaining solid customer relationships
Ensure Emerson's commitments to customers are met, in accordance with contract, and seek to improve customer satisfaction through resolution to problems with speed and professionalism and consistent customer interaction
Work with the Sales, Service, and Projects team from different Emerson local offices to define technical scope, requirements, project targets, expectations, and commitments for pursuits
Drive project pursuits of varying complexity to achieve targets for the team
Identify risks involved in projects and pursuit activities and put forth risk mitigation plans
Initiate and drive changes in current company and/or Global Strategic Services processes for continuous improvement and continued operational sustainability
Qualification
Required
BS in Engineering or other technical degrees with the appropriate experience
At least 5 years of experience working in a service/project organization interacting with process industry customers and different levels within the organization
Knowledge and experience in project management for engineering, servicing and/or operating control systems in plants
Must be a creative problem solver and have excellent written and oral English communication skills
Demonstrate ability to effectively prioritize, adapting to unforeseen changes, and execute in a high-pressure environment
Demonstrate ability to establish effective relationships with customers, business partners and internal organizations to deliver successful services
Legal authorization to work in the United States - sponsorship will not be provided for this position
Preferred
MS in Engineering
PMP Certified
Plant experience as first-hand appreciation for onsite service activities, particularly in Oil and Gas, Chemical, Refining, Pharmaceutical or other fluid process control industries
Experience with a Business Partner/Field Service Organization relationship is strongly preferred
Benefits
A variety of medical insurance plans, with dental and vision coverage
Employee Assistance Program
Profit sharing retirement
Tuition reimbursement
Employee resource groups
Recognition
Flexible time off plans
Paid parental leave (maternal and paternal)
Vacation and holiday leave
Company
Emerson
Emerson is an technology & engineering company providing innovative solutions for customers in industrial and residential markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Lal Karsanbhai
President and Chief Executive Officer
Vidya Ramnath
Senior Vice President and Chief Marketing Officer
Recent News
2025-11-11
Company data provided by crunchbase