Network Designs, Inc. · 1 month ago
Senior Unified Communications Engineer #1653083
Network Designs, Inc. (NDi) is a leading Federal contractor specializing in IT and network solutions for government customers. They are seeking a skilled Unified Communication Specialist to design, build, test, document, and support a Microsoft Teams Voice deployment for over 800 sites, while providing support across a hybrid environment.
Information ServicesInformation Technology
Responsibilities
Design, Build, Test, Document, and Support: Oversee the Microsoft Teams Voice deployment for an environment of 800+ sites
Tier 2-3 Support: Provide Tier 2-3 support across a hybrid environment that includes legacy Avaya and Nortel systems, VOIP telephony, and diverse voice systems
Workflow Integration: Leverage existing FBI enterprise workflow applications/tools/ticketing systems
Testing and Development: Administer, maintain, operate, and perform work in development/test labs
Infrastructure Health Checks: Perform periodic health and status checks on network and voice systems
Infrastructure Updates: Apply infrastructure updates including hardware, application, and operating system patching
Security: Maintain current security standards and STIGs, review scanning results, remediate findings and vulnerabilities, and ensure PKI certificates are up to date
System Monitoring and Reporting: Configure system monitoring tools/applications and generate reports on key metrics for system health and uptime
Software Integration: Integrate voice systems with third-party platforms for additional features and functionality
Qualification
Required
U.S. Citizenship is required
Must possess an active TS clearance at the time of application, be willing and able to obtain SCI access, and pass a CI polygraph
This role is onsite 5days/ week in DC
Bachelor's Degree in Information Systems, Computer Science, Business Systems, or related IT Management or equivalent combination of education, training, and work experience
Minimum of 8 years of Computer Science or Information Systems experience or related
Experience in deploying Microsoft Teams and EVoIP solutions
Benefits
Comprehensive health, dental, vision, pet, and legal insurance
401(k) retirement matching
Paid leave
Paid holidays
Health and wellness programs
Employer-paid life and disability insurance
Professional development
Education benefits