Honeywell · 1 day ago
Application/Sys Sales Eng I
Clearwater, FL
Full-time
Hybrid
Mid Level
3+ years expHoneywell is a company that helps organizations solve complex challenges in various sectors including automation and energy transition. As an Application Engineer, you will provide crucial technical support to customers, ensuring successful implementation and maintenance of mission-critical systems that enhance emergency response capabilities.
AerospaceElectronicsInformation TechnologyInnovation ManagementManufacturingService Industry
Responsibilities
Provide expert technical support (configuration, troubleshooting, etc.) to customers, resolving complex technical issues including both e-mails and support calls. This is accomplished through:
Provide in-depth technical support to customers via phone, email, and on-site visits, assisting with product installation, configuration, and troubleshooting
Collaborate with cross-functional teams to develop and implement technical support remedies
Participate in technical reviews and provide feedback to offering and engineering teams
Work closely with cross-functional teams, including production, hardware engineers and project managers, to ensure project goals are met
Participate in team meetings to discuss project progress, challenges, and solutions
Develop and maintain expert-level knowledge of our products, solutions, and their applications. Stay current on all new features and updates
Provide ongoing support and maintenance for existing alerting systems
Document customer technical support needs in CRM for tracking
Manage, maintain and push software updates for all Fire Station Alerting System Equipment
Act as the "voice of the customer" by gathering feedback and insights to provide to the product development team for improvements and new features
Analyze user needs and software requirements to determine feasibility
Collaborate with hardware engineers to ensure seamless integration between software and hardware components
Edit and write clean, maintainable code and conduct unit testing to ensure software quality
Create and maintain technical documentation for software applications and system configurations
Create knowledge articles and entry level training based on root cause analysis of support
Stay updated on emerging technologies and trends in software and hardware integration
Propose innovative solutions to enhance the efficiency and effectiveness of fire station alerting systems, Software and Hardware
Contribute to the development of new features that improve user experience and operational efficiency
Qualification
Required
Ability to travel for initial training on a weekly basis to Tempe, AZ as needed to onboard
3 or more years of troubleshooting experience to diagnose and resolve issues with Linux servers and services
3 or more years of customer/technical support experience
Be on a rotating on-call schedule
Preferred
Extensive network troubleshooting
Experience with complex customer configurations (radio, network, application, and apps)
Knowledge of software testing and debugging techniques
USDD Offerings Experience
Strong written and verbal communication skills
Company
Honeywell
Honeywell is a technology and manufacturing company that produces products for the automation, aviation, and energy transition industries.
10001+ employees
H1B Sponsorship
Honeywell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (200)
2024 (183)
2023 (134)
2022 (219)
2021 (189)
2020 (160)
Funding
Current Stage
Public CompanyTotal Funding
$11.4M2009-10-27Grant· $11.4M
1985-09-27IPO
Leadership Team
Jim Masso
President & CEO - Honeywell Process Solutions
Vimal Kapur
Chairman and Chief Executive Officer
Recent News
2026-01-23
Company data provided by crunchbase