CDK Global · 9 hours ago
Associate Document Control Support Rep
CDK Global is a leader in the automotive industry, automating transactions between vehicle dealerships and state registration agencies. They are seeking an early-career Associate Document Control Support Rep to work closely with customers and resolve issues related to vehicle registration processes.
Computer Software
Responsibilities
Work closely with customers over the phone to research and resolve problems and issues
Collaborate with account executive, state manager, and director of operations as needed to address customer issues and concerns
Work with the Bureau of Motor Vehicles to make title corrections and resolve problems
Understand and adhere to all Motor Vehicle policies and procedures at all times
Perform quality control inspections of Motor Vehicle paperwork, including error identification and documented resolution notes using web-based system
Utilize document management system to research, enter and manage data
Qualification
Required
Ability to document, track and monitor a problem/issue to a timely resolution
Problem solving ability
Strong verbal and written communication skills along with prioritization of duties
Customer Service experience required
Accuracy and attention to detail
Strong analytical skills
Strong data entry skills (Windows & IOS environments)
Intermediate Windows skills
Must live in Horsham, PA
Preferred
Associates Degree strongly preferred
Benefits
Medical, dental, and vision benefits
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
Company
CDK Global
CDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers.
H1B Sponsorship
CDK Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (40)
2023 (27)
2022 (48)
2021 (54)
2020 (31)
Funding
Current Stage
Late StageRecent News
2025-09-23
Digital Commerce 360
2025-09-12
MIT Technology Review
2025-09-12
Company data provided by crunchbase