Walmart Canada · 1 day ago
Director, Software Engineering, Information Security
(USA) HERNDON, VA TECH FACILITY VA Herndon Home Office
Full-time
Onsite
Director/Executive
$130K/yr - $260K/yr
6+ years expWalmart Inc. is seeking a Director to lead their Reliability & Operational Excellence practice within the Information Security organization. This role involves implementing high availability operations strategies and ensuring the resilience of critical security systems while leading a team to adopt modern tooling and practices.
DeliveryRetailShopping
Responsibilities
Lead the transformation of the Operational Excellence function into a world-class Information Security Reliability Engineering practice
Lead the implementation of InfoSec’s strategic roadmap for HA Ops, using modern tooling to reduce alert fatigue and predict system anomalies
Collaborate with Fellows and Engineers to adopt and implement HA observability standards
Direct your team to build and maintain complex ServiceNow workflows and catalog items. You will automate manual request fulfillment (e.g., access grants, firewall changes) to reduce toil and improve delivery speed
Oversee the management of standardized change processes, utilizing intelligent automation to streamline approvals and compliance checks
Enhance change management reporting, delivering comprehensive analytics on stability and velocity
Use GTP tooling to establish a robust framework for incident and problem management, including AI-assisted post-incident debriefs and automated root-cause analysis drafting
Orchestrate InfoSec’s decisive response to P-Level incidents, minimizing Mean Time to Mitigate (MTTM)
Collaborate with Engineers and Fellows to establish and enforce standards for High Availability (HA) and reliability across all InfoSec applications
Utilize GTP tooling to implement predictive capacity planning models to forecast and maintain efficient cloud compute usage and infrastructure loads
Develop real-time application health dashboards and integrated performance monitoring
Champion 'Self-Healing' infrastructure initiatives, using automation to detect and recover system anomalies
Support InfoSec teams in meeting operational excellence targets and maintaining availability per system SLO
Coordinate with Global Tech and InfoSec engineering teams to ensure alignment on reliability goals
Partner with service owners to ensure required observability and AI-based monitoring tools are correctly implemented
Provide leadership and mentorship to the engineering on-call rotation, fostering a culture of blameless retrospectives
Qualification
Required
Bachelor's degree in computer science, information technology, engineering, information systems, cybersecurity, or related area and 6 years' experience in software engineering or related area at a technology, retail, or data-driven company
8 years' experience in software engineering or related area at a technology, retail, or data-driven company
3 years' supervisory experience
10+ years of experience in Reliability Engineering, DevOps, or Information Security Operations, with at least 5 years in a leadership role
Proven experience implementing observability and APM platforms (e.g., Dynatrace, Datadog Watchdog) and integrating LLM/Generative AI tools to accelerate engineering workflows
Extensive experience managing P1/P0 critical incidents and leading 'war rooms' under pressure
Strong understanding of Cloud Infrastructure (Azure/GCP) Infrastructure as Code (Terraform/Ansible), and modern observability stacks
Ability to distinguish between vanity metrics and actionable data, using analytics to drive continuous improvement in system stability
Preferred
Master's degree in Computer Science, Information Technology, Engineering, Information Systems, Cybersecurity, or related area
Background in creating inclusive digital experiences
Demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards
Knowledge of assistive technologies
Integrating digital accessibility seamlessly
Knowledge of accessibility best practices
Benefits
Medical, vision and dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term and long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Company
Walmart Canada
Walmart Canada is a subsidiary of Walmart that operates a chain of more than 400 stores nationwide. It is a sub-organization of Walmart.
10001+ employees
Funding
Current Stage
Late StageRecent News
Canada NewsWire
2025-12-18
Canada NewsWire
2025-12-03
Company data provided by crunchbase