Indiana Members Credit Union · 18 hours ago
Career Associate
Indianapolis, IN, US
Full-time
Onsite
New Grad, Entry LevelIndiana Members Credit Union is seeking a dynamic and motivated individual to join their team as a Career Associate. This role involves working in various capacities within the branch while gaining exposure to back-office operations to align skills with the credit union's needs. The position focuses on providing exceptional member service, supporting branch operations, and participating in a comprehensive training program.
BankingFinancial Services
Responsibilities
Interact with members in a friendly and professional manner, assisting them with their banking needs and inquiries
Perform various branch operations tasks, including but not limited to cash handling, account transactions, and opening/closing procedures
Collaborate with team members to ensure smooth branch operations and provide assistance as needed
Learn and understand back-office operations through a detailed training program, including processing transactions, account maintenance, and regulatory compliance
Demonstrate proficiency in customer service, accuracy, and efficiency to ensure member satisfaction and operational effectiveness
Display leadership skills by taking initiative, problem-solving, and assisting colleagues in achieving branch goals
Utilize sales ability to identify opportunities for cross-selling products and services to meet member needs and enhance their banking experience
Adapt and learn various credit union department operations and functions including but not limited to marketing, commercial services, compliance, and accounting
Commit to extensive IMCU training program and additional external training opportunities promoting professional career development
Participate in Career Associate Mentor Program to receive guidance, support, and expertise from executive leadership
Qualification
Required
High school diploma
Strong interpersonal skills and ability to communicate effectively with diverse groups of people
Willingness to learn and adapt to new processes and technologies in the banking industry
Preferred
Bachelor's or associates degree in business administration, finance, or related field
Previous experience at a financial institution
Efficient in use of computer technology and software such as Microsoft
Previous experience in customer service or banking is preferred but not required
Minimum 6 month IMCU experience for internal applicants
Company
Indiana Members Credit Union
Indiana Members Credit Union has 31 branches across Indiana, offering better financial alternatives & a full array of services.
Founded in 1956
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Newett
President and Chief Executive Officer
Recent News
American Banker
2022-04-13
Company data provided by crunchbase