Westgate Resorts · 2 hours ago
Sales Manager VI
Orlando, FL
Full-time
Onsite
Mid, Senior Level
3+ years expWestgate Resorts is a recognized leader in the vacation ownership industry, and they are seeking a Sales Manager to lead their Vacation Internationale Sales Team in Orlando. The Sales Manager will be responsible for coaching a team of sales professionals, ensuring compliance with consumer protection laws, and fostering a guest-first sales culture.
CasinoHospitalityResorts
Responsibilities
Lead, coach, and supervise the sales team in delivering ethical, high-performance presentations of points-based vacation ownership
Ensure all sales practices, scripting, disclosures, and contracts align with federal and state consumer protection laws
Facilitate ongoing training on ADA standards, UDAAP principles, rescission rights, licensing protocols, and financial agreement terms
Oversee contract execution and audit documentation for accuracy, completeness, and regulatory adherence
Collaborate cross-functionally with Compliance, Legal, HR, and Marketing to review new materials and adjust processes based on regulatory updates
Monitor individual and team KPIs, adjust strategies to improve conversions while maintaining compliance benchmarks
Uphold a guest-first sales culture that prioritizes transparency, accessibility, and long-term relationship building
Document team feedback, consumer trends, and process gaps, escalating concerns to appropriate departments to ensure risk mitigation
Qualification
Required
High school diploma or GED required
Minimum 3 years of experience overseeing sales teams, preferably within timeshare, hospitality, or vacation ownership sectors
Direct experience with points-based vacation products, including pricing structures, tiered benefits, and consumer engagement strategies
Demonstrated ability to interpret and apply multi-state consumer protection regulations, licensing requirements, ADA accessibility standards, and contractual disclosures
History of mentoring staff with varying experience levels, conducting compliance training, and cultivating ethical, performance-driven teams
Familiarity with CRM platforms, mobile-based contracting tools, and data dashboards used for performance, tracking, and regulatory monitoring
Ability to audit contracts and verify compliance across digital and physical documentation workflows
Experience with CRM and lead tracking systems (e.g., Salesforce, Timeshare-specific platforms)
Proficient in digital contracting tools and mobile-based transaction systems
Skilled in performance data analysis, KPI tracking, and compliance documentation
Preferred
Associate or Bachelor's degree in Business, Marketing, Hospitality, or a related field
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
2026-01-22
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase