North Carolina State University · 12 hours ago
Administrative Support Associate
North Carolina State University is committed to promoting the success of students through its Counseling Center, which provides professional counseling services and outreach. The Administrative Support Associate will greet students, manage appointments, and assist with client information management while ensuring accurate communication and record-keeping.
EducationNon ProfitUniversities
Responsibilities
Communicate and explain routine and general information about standard services, processes, and procedures of the Counseling Center using available resources
Screen and direct clients and visitors to appropriate source based on the need or question
Set up files on clients and input client information into the scheduling and EMR (Electronic Medical Records) systems
Maintain withdrawal records
Demonstrate an understanding and awareness of the services, policies and procedures of the Counseling Center in all duties performed
Perform all duties with a high degree of accuracy
Perform all other duties and assignments as deemed necessary by Supervisor or Director of the Center
Qualification
Required
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work
Preferred
Excellent communication/customer service skills
Able to accurately and professionally handle a high volume of telephone calls and direct face-to-face encounters all day long with students in varied emotional states, while retaining a professional demeanor
Experience in a College Counseling Center preferred
Experience in a medical office setting preferred
Good computer skills preferred – will train in specific software programs linked with Center
Benefits
Medical , Dental , and Vision
Flexible Spending Account
Retirement Programs
Disability Plans
Life Insurance
Accident Plan
Paid Time Off and Other Leave Programs
12 Holidays Each Year
Tuition and Academic Assistance
Childcare benefits
Wellness & Recreation Membership
Wellness Programs
Company
North Carolina State University
North Carolina State University is an educational institution that offers graduate and undergraduate programs.
H1B Sponsorship
North Carolina State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (211)
2024 (134)
2023 (164)
2022 (106)
2021 (90)
2020 (108)
Funding
Current Stage
Late StageTotal Funding
$60.84MKey Investors
National Institute of Food and AgricultureNational Safety CouncilBezos Earth Fund
2024-06-26Grant· $0.27M
2024-06-13Grant· $0.05M
2024-05-31Grant· $30M
Recent News
2026-01-23
2026-01-06
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