MiniLuxe · 1 day ago
Front Desk Host
Plano, TX
Full-time
Onsite
New Grad, Entry LevelMiniLuxe is dedicated to delivering a premium guest experience with a focus on cleanliness and luxury. The Experience Associate will serve as the face of the brand, managing the service floor and ensuring an exceptional client experience while driving revenue.
Business DevelopmentConsumerManagement Consulting
Responsibilities
Is knowledgeable of all service and product offerings and can effectively communicate with clients
Is business savvy to recommend service upgrades and communicate about retail products
Greets and hosts every client
Hangs coat/ umbrella and offers beverage to every client
Meets and exceeds client expectations
Manages flow of the MiniLuxe clean lab
Manages studio organization
Observes all areas of service floor to ensure appropriate timing and client engagement is to standard
Contacts clients according to late policy
Accurately books appointments
Educates clients about polish offerings, service upgrades, loyalty program, membership and retail
Effectively optimizes bookings for maximum client intake
Invites clients to re-book, or book reoccurring appointments
Optimizes the booking system
Qualification
Required
Possesses a passion for beauty
Delivers an amazing client experience in a premium brand environment
Operational excellence through accurate and effective appointment booking
Ability to multi-task
Use of computer equipment
Ability to lift 25 lbs
While performing the duties of this job, the employee may be regularly required to stand for long periods of time (i.e. 8 hour shift, while not on break)
The employee frequently is required to stand and walk
Must be able to bend/kneel
Must be able to handle light cleaning supplies and chemicals
Benefits
Paid Time Off
Benefits including Medical, Dental, Vision, and FSA health plans
401k
Company
MiniLuxe
Miniluxe operates as a nail and beauty lounge that offers manicures, pedicures, warm oil treatment, waxing, and hands and feet therapies.
Founded in 2007
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$54.78MKey Investors
Cue BallFlow CapitalPaintbox
2025-09-05Post Ipo Equity· $0.03M
2025-03-11Post Ipo Debt· $1.68M
2024-11-27Post Ipo Equity· $5M
Leadership Team
John Hamel
Co-Founder and Board of Directors
Recent News
MiniLuxe Holding Corp.
2025-11-20
MiniLuxe Holding Corp.
2025-11-19
2025-10-29
Company data provided by crunchbase