Advia Credit Union · 22 hours ago
Branch Manager II
Marysville,MI,US
Full-time
Onsite
Mid, Senior Level
$80K/yr - $96K/yr
3+ years expAdvia Credit Union is a fast-growing Credit Union that serves almost 200,000 members with assets over $3 Billion. The Branch Manager II is responsible for leading the operational efforts of the branch and ensuring outstanding service to members while managing a team to maximize productivity and compliance.
BankingFinancial Services
Responsibilities
Manages team to maximize productivity, efficiency, and the potential of the human assets of Advia, including monitoring performance, coaching, mentoring, training, assuring compliance with regulatory requirements and organizational mission, values, service standards, policies, and work guidelines. Appraise performance and provide recommendations for promotion, disciplinary action, and termination, as appropriate
Trains, mentors, and functions as a resource for other branch and departmental managers in reference to coaching skill development and operational functionality at the branch level
Represents branch perspective and knowledge in organizational projects. Completes assigned project tasks and contributes to the success and execution of branch related project duties
Oversees a branch that is accountable for an increased expectation of loan production, higher transaction volumes, and aids in regional community outreach and/or organizing volunteer events
Displays proficiency in all Advia products and services and able to coach and manage efforts of the team to match products and services to a member's needs through referral activity. Delivers coaching and exhibits behaviors that grow the deposits and loan productions of the branch
Represents and promotes Advia in our communities through a variety of educational, volunteer and brand building opportunities
Ensures proper operational functionality of the branch including maintaining adequate team coverage to meet the service level needs of the membership, resolving member's requests, questions, and escalations in a timely manner, and providing coverage to help members with loan and account opening as needed. Delivers quality adherence to all operational policies, procedures, and organizational guidelines
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Additionally, all employees must follow policies and procedures to minimize risk by exercising judgment, raising questions to management, and adhering to policy guidelines
Qualification
Required
Three years to five years of similar or related experience, including preparatory experience
A two-year college degree or completion of a specialized course of study at a business or trade school equivalent to approximately 64 credit hours
A significant level of trust, credibility and diplomacy is required
In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature
Communications may involve motivating, influencing, educating and/or advising others on matters of significance
Typically includes subject matter experts as well as first level to middle managers
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs
Must be capable of climbing/descending stairs in emergency situation
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator
Must be able to routinely perform work on computer for an average of 6-8 hours per day
Must be able to work extended hours whenever required or requested by management
Must be capable of regular, reliable and timely attendance
Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise
Must be able to perform job functions with supervision and work effectively either on own or as part of a team
Must be able to read and carry out various instructions and follow oral instructions
Must be able to speak clearly and deliver information in a logical and understandable sequence
Must be able to perform basic mathematical calculations with extreme accuracy
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization
Must be able to demonstrate highest levels of customer service and discretion when dealing with the public
Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace
Must be able to effectively handle multiple, simultaneous, and changing priorities
Must be capable of exercising highest level of discretion on confidential matters
Preferred
Bilingual premium for this role, specifically for Spanish language proficiency
Benefits
Health & Wellness
Medical, dental, and vision insurance to keep you and your family healthy.
Financial Peace of Mind
401(k) with company match, life insurance, and disability coverage.
Time Off
Generous paid time off (PTO), paid holidays, and paid parental leave.
Professional Growth
Learning and development programs, plus tuition reimbursement to support your career journey.
Additional Perks
Free Telemedicine
Employee Assistance Program (EAP)
Wellness initiatives
Paid Community Action Volunteer Hours
Company
Advia Credit Union
Advia Credit Union's mission is to provide financial advantages.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dustin Adams, CFA, CPA
Chief Financial Officer
Ray Black
EVP, Chief Operating Officer
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