TAPCO Credit Union · 14 hours ago
Assistant Branch Manager
Tacoma,WA,US
Full-time
Onsite
Entry, Mid Level
$27.46/hr - $29.90/hr
1+ years expTAPCO Credit Union, a not-for-profit financial cooperative serving the South Sound since 1934, is seeking an Assistant Branch Manager to assist in the direction and administration of branch operations. This role involves ensuring member needs are met, providing leadership and training to branch staff, and promoting TAPCO’s products and services within the community.
BankingFinanceFinancial Services
Responsibilities
Actively builds and maintains effective, business relationships with members and staff
Oversees and ensures branch functions are performed promptly and accurately and performs member service and teller duties as needed
Embeds diversity, equity, inclusion, belonging, and accessibility (DEIBA) into your daily workflow
Ensures ongoing coaching and development of staff
Approves checks for deposit and cashing, overrides with holds and resolves over and shorts as needed
Balances each day’s transactions and verifies cash totals, researches and resolves any discrepancies, and reports issues to supervisor as needed
Counsel’s members regarding their financial need and services requested
Receives and processes applications for consumer, home improvement and home equity loans. Meets with applicants, explains credit policies, and provide guidance as needed. Evaluates and verifies loan application data and credit criteria. Develops loan approval or denial recommendation and submits application and backup documentation to loan underwriting for approval
Provides guidance, support and direction to branch staff by answering questions, resolving complex issues, mentoring and training
Promotes, explains and cross-sells credit union services
Maintains an up-to-date knowledge of and adheres to the requirements of all related policies, procedures, rules and regulations required for position
Maintains an in depth, up-to-date knowledge on all credit union products and services
Registers and maintains registration as a Mortgage Loan Originator with the Nationwide Mortgage Licensing System and Registry in accordance with TAPCO policies and procedures
Ensures and models a high level of member service and professional demeanor and appearance
Thorough knowledge of all aspects of real estate lending including knowledge of all applicable laws, regulations and programs
Demonstrates an understanding of and adheres to the requirements of all federal, state, and local laws, including those of the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC), as it specifically relates to the job functions
Assumes responsibility for other duties as required or assigned
Qualification
Required
High School diploma, or equivalent
1-3 years experience in banking operations, including teller services, member service and/or loan administration
Knowledge of consumer lending practices and federal/state consumer lending regulations
Ability to lead and motivate others
Ability to perform basic math calculations (addition, subtraction, multiplication, division, percentages)
Basic understanding of bookkeeping and accounting
Good verbal communication skills
Professional appearance, dress and attitude
Ability to use related computer software, Microsoft Office products and business equipment, including adding machine, copy machine, coin and money counting machines
Experience managing others
Flexibility is necessary as an employee's job responsibilities may change at any time during employment
Preferred
Associate Degree or other related training
Previous lending experience
Benefits
100% Employer-paid medical, vision, prescription, and dental insurance option for all full-time employees.
50% Employer-paid spouse coverage.
65% Employer-paid dependent children coverage
Flexible Spending Account (FSA)
Dependent Care FSA
Health Savings Account (HSA)
401(k) Plan with up to 7% match
100% Employer-Paid Life Insurance/AD&D package
Paid Vacation and Sick Time
11 Paid Holidays + 1 Floating Holiday
Optional Short- and Long-Term Disability
Employee Assistance Program
40 paid volunteer hours
Shared Bonus Plan (when company goals are achieved)
Company
TAPCO Credit Union
TAPCO Credit Union is a nonprofit union that provides financial banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Martin
Chief Executive Officer
Recent News
Company data provided by crunchbase