Solarity Credit Union · 15 hours ago
Branch Experience Manager
Yakima,WA,US
Full-time
Onsite
Mid, Senior Level
$89K/yr - $139K/yr
3+ years expSolarity Credit Union is seeking a full-time Branch Experience Manager for their Westside Branch. In this role, you will lead a sales-minded team to deliver exceptional member experiences, drive growth and satisfaction, and support strategic objectives through community engagement.
BankingCommercial Real EstateConsultingFinancial ServicesInsurance
Responsibilities
Lead daily huddles with your team and serve as a role model by championing, coaching, and holding staff accountable to the Four Measures of Member Obsession
Ensure staff accurately serve members by using core banking and other workflow systems to maintain complete and reliable records
Plan and direct branch operations to successfully pass all audits and performance reviews while aligning with the organization's strategic plan
Write, edit, and communicate all procedures related to the physical branch location
Meet regularly with branch staff to coach performance, discuss career aspirations, and identify development opportunities that prepare them for their next role
Drive branch growth through a consultative sales approach that meets the needs of both members and the community and meets or exceeds all sales goals
Recognize outstanding performance by submitting Solarian Salutes for team members who go above and beyond for members by viewing every transaction through a member‑obsession lens
Qualification
Required
Demonstrate proficiency in effective communication and relationship building
Demonstrate proficiency in leading and building interpersonal relationships
Demonstrate proficiency in organization and prioritization of complex tasks
Demonstrate proficiency in analyzing and problem-solving abilities
Have a minimum of three years of progressive experience in financial institution operations
Have a minimum of two years of supervisory experience
Have experience working in an environment focused on rapid growth and quick change
Have a high school diploma or equivalent
Preferred
Have a degree in business, finance, or a related field
Be bilingual in English and Spanish
Benefits
Robust health coverage – Low-cost medical, dental, vision, life and disability insurance plus employer contributions to your Health Savings Account (HSA).
Time to recharge – Generous paid time off, including vacation, sick leave and 12 paid holidays each year.
Future-focused benefits – A retirement program with up to 6% employer match to help you plan ahead with confidence.
Wellness support – Access to an Employee Assistance Program (EAP), plus gym reimbursement and wellness initiatives to help you thrive.
A culture that invests in you – Ongoing training, opportunities for career growth and leaders who are genuinely invested in your success.
A mission that matters – Be part of a service-oriented team that's passionate about making a difference in members' lives.
Company
Solarity Credit Union
Solarity Credit Union is a financial services firm based in Washington.
51-200 employees
H1B Sponsorship
Solarity Credit Union has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Mina Worthington
CEO and President
Recent News
2025-01-15
Company data provided by crunchbase