Visionaire Partners · 7 hours ago
Client Access Coordinator
Visionaire Partners is seeking a detail-oriented Client Access Coordinator to support a high-volume client access and credentialing operation during a surge in demand. The role involves managing access and credentialing requests, ensuring proper documentation, and coordinating with client contacts and implementation teams.
Responsibilities
Receiving and tracking requests submitted through ServiceNow
Collecting required employee paperwork and ensuring forms are completed correctly
Submitting documentation to client contacts for review and approval
Coordinating access activation and deactivation with implementation teams
Managing client-specific credentialing requirements, forms, portals, and workflows
Tracking and following up on outstanding items until completion (weekly follow-ups included)
Supporting compliance steps such as background checks, fingerprints, credit checks, EPLS screening, and credential validation
Documenting monthly audit requirements and reconciling outstanding access needs
Maintaining accurate credentialing records, statuses, and next steps
Communicating primarily via email with external clients
Supporting the credentialing team during an operational transition and helping with overflow admin work
Qualification
Required
1+ year of experience in an admin, coordinator, or operations support role (or a recent graduate)
Strong attention to detail and ability to manage high volumes of requests
Excellent organization and follow-through skills
Professional written communication
Comfortable working in fast-paced, changing environments
Preferred
Client access or credentialing experience
ServiceNow or ticketing system experience
Healthcare or regulated industry exposure
Familiarity with audits, access protocols, and client portals
Benefits
401(k) match up to 4%
Medical
Dental
Vision
Life insurance
Disability
FSA options
And more