Product Analytics Specialist (Customer Success) - East jobs in United States
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Amplitude · 17 hours ago

Product Analytics Specialist (Customer Success) - East

Amplitude is the leading digital analytics platform, helping over 4,300 customers build better products and digital experiences. In this role, you will serve as a strategic product advisor to enterprise customers, helping them use Amplitude to drive adoption and measurable outcomes.

AnalyticsBig DataEnterprise SoftwareInformation TechnologyProduct ManagementSaaSSchedulingSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Partner with customers’ Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics
Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation
Lead strategic business reviews and deep‑dive analytics sessions that demonstrate impact and uncover new growth opportunities
Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion
Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives
Codify best practices and playbooks customers can use to scale evidence‑based product development

Qualification

Product AnalyticsAmplitudeBusiness SpanishSaaS experienceTechnical acumenGrowth strategyAnalytics-driven prioritizationAI familiarityCommunication skills

Required

5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital‑first environments
Hands‑on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions
Proven ability to drive core product metrics (activation, retention, conversion) through analytics‑driven prioritization and rapid experimentation
Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact
A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes
Fluent business Spanish (required)
Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams
Exceptional communication skills—able to turn complex analysis into concise recommendations for senior audiences

Preferred

Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI
Comfort experimenting with model APIs is a plus

Benefits

Excellent Medical, Dental and Vision insurance coverages, with 100% employer-paid premiums for employee Medical, Dental, Vision on select plans
Flexible time off, paid holidays, and more
Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
Excellent Parental benefits including : 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support
Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
Employee Stock Purchase Program (ESPP)

Company

Amplitude

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Amplitude is a product intelligence platform that provides digital product tools that help teams run and grow their businesses.

H1B Sponsorship

Amplitude has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (22)
2023 (19)
2022 (16)
2021 (23)
2020 (10)

Funding

Current Stage
Public Company
Total Funding
$311.48M
Key Investors
Sequoia CapitalGICIVP
2021-09-28IPO
2021-08-01Secondary Market· $4.6M
2021-06-09Series F· $150M

Leadership Team

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Spenser Skates
CEO, Co-Founder
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Curtis Liu
Co-founder, CTO
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Company data provided by crunchbase