Airgas · 14 hours ago
Customer Experience Accounts Receivable Supervisor
Kennesaw, GA
Full-time
Onsite
Mid, Senior Level
3+ years expAirgas is a leading U.S. supplier of industrial, medical and specialty gases, and they are seeking a Customer Experience Accounts Receivable Supervisor. This role is responsible for leading a team that manages accounts receivable activities, ensuring efficient cash flow and outstanding customer service while resolving complex billing and payment issues.
IndustrialMedicalRetail
Responsibilities
Supervise, mentor, and train a team of Accounts Receivable Specialists, fostering a customer-centric and results-oriented environment
Oversee the daily operations of the accounts receivable department, including cash application, invoice processing, and collection efforts for a large customer base
Act as an escalation point for complex customer inquiries, disputes, and payment issues, providing timely and effective resolutions
Collaborate with sales, operations, and finance teams to identify and resolve root causes of payment discrepancies and improve the overall customer experience
Monitor key performance indicators (KPIs) for accounts receivable, such as DSO (Days Sales Outstanding) and aging reports, and implement strategies for continuous improvement
Develop and implement best practices for collection strategies, dispute resolution, and customer communication to minimize bad debt and maximize cash flow
Ensure compliance with company policies, procedures, and relevant financial regulations
Conduct regular team meetings, performance reviews, and provide constructive feedback to team members
Prepare and present reports on accounts receivable performance to management
Identify opportunities for process automation and efficiency gains within the accounts receivable function
Qualification
Required
High school diploma or equivalent
Minimum of 3-5 years of experience in accounts receivable (B2B), with at least 1-2 years in a supervisory or lead role
Proven track record of managing and motivating a team in a fast-paced environment
Strong understanding of accounts receivable principles, collection techniques, and credit management
Excellent communication (written and verbal), interpersonal, and negotiation skills with a strong customer service orientation
Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite, especially Excel
Preferred
Previous manufacturing experience a plus
Benefits
Medical, dental, and vision plans
Short-term and long-term disability
Life and accidental death and dismemberment (AD&D) insurance
Employee Assistance Program (EAP)
Pre-tax commuter transportation benefit
Parental leave
Vacation
Sick time
Floating holidays
Jury duty and funeral/bereavement leave
Paid holidays for all eligible full-time employees
401k plan with company matching funds
Tuition reimbursement
Discounted college tuition for eligible employees’ dependents
Airgas Scholarship Program for dependent children
Company
Airgas
Airgas, an Air Liquide company, is a leading U.S. single-source supplier of gases, welding equipment and supplies, and safety products.
10001+ employees
H1B Sponsorship
Airgas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (8)
2023 (12)
2022 (10)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-11-17Acquired
1986-12-26IPO
Leadership Team
Robert McLaughlin
CFO
J
Jay Worley
Chief Operating Officer
Recent News
2025-12-19
Clayton B. Bruner, P.L.L.C.
2025-11-22
Company data provided by crunchbase