City of Houston · 1 day ago
Administrative Assistant – 9-1-1 Custodian of Records
Houston, TX
Full-time
Onsite
Entry Level
1+ years expThe City of Houston is committed to providing 24/7 emergency services through its Houston Emergency Center. The Administrative Assistant will perform professional administrative functions, assist in policy implementation, and ensure efficient operations within the department.
HospitalityNon Profit
Responsibilities
Performs professional administrative functions related to the development and implementation of policies and procedures in the assigned department
Interprets and implements basic rules, regulations, policies and procedures in day-to-day department operations
Drafts correspondence, reports and other documents; proofs/edits documents for accuracy, content and format
Investigates problems/potential problems by means of written and verbal communications; prepares findings and recommends solutions
Organizes inventorying, cataloging, retention and retrieval of department documents
Assists in the coordination of department staff services, such as personnel, purchasing, storekeeping, public relations and office management
Conducts administrative research and long-range planning studies on special management activities
Assists with department budget preparation and monitoring
Represents the department head at staff meetings and some conferences; acts as liaison to designated private agencies and organizations
Maintains and monitors various records and reports. Records and reports would include the entries and closeouts of District Attorney and HPD into the COR database. Budget and monthly COR reports and filing will also be processed; compiles information and maintains department reference information
Performs other duties as requested by the division head, including handling materials and information of a somewhat sensitive nature
Provides accurate customer service responses to customer inquiries that are complex in nature by various forms of communication i.e. phone, email, mail, or in person including referrals to other government agencies
Monitors customer accounts and research data to resolve problems. Prepares documentation to adjust customer accounts while maintaining security and confidentiality
Process time sensitive request(s) by opening and time stamping incoming mail for filing procedures which will include records management for archive/disposal of such materials
Qualification
Required
Requires a Bachelor's degree in Business Administration, Liberal Arts, or related field
One (1) year of administrative experience is required
Professional administrative experience may be substituted for the above education requirement on a year-for-year basis
None
Preferred
Experience in TPIA/FOIA Open Records environment and familiar with varying types of systems/procedures involved to process time sensitive request(s)
Strong oral and written communication skills
Experience in compiling data for reports with proficiency in various Microsoft applications is a must (e.g. Word, PowerPoint, Excel, Outlook, etc.)
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for
Company
City of Houston
The city also employs over 22,000 full-time staff to keep the city running.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
U.S. Department of Housing and Urban Development
2024-07-29Grant
Leadership Team
Todd DeGidio
Founder & CEO
Mark Seale
Chief Technology Officer
Recent News
bloomberglaw.com
2026-01-03
2025-11-12
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