Indiana University Health · 15 hours ago
Specialist-Registration I - Neuroscience Center
Indiana University Health is seeking a Registration Specialist to enhance patient experiences at their Neuroscience Center. This role involves managing patient flow, ensuring accurate registration and documentation, and providing exceptional customer service in a fast-paced clinical environment.
EducationHealth CareHospital
Responsibilities
Facilitate patient flow in a timely, accurate, and professional manner
Greet patients and visitors, providing clear direction and assistance
Obtain, verify, and document patient demographic, insurance, and financial information to ensure accurate records and maximum reimbursement
Schedule appointments and coordinate care as needed
Interview patients to obtain appropriate medical and financial information
Explain departmental and hospital policies, procedures, and charges in a clear and compassionate manner
Validate, enter, and maintain charges in designated systems
Collect payments and ensure proper documentation
Answer incoming calls and route inquiries to appropriate departments
Collaborate effectively with clinical teams and other departments to support patient-centered care
Qualification
Required
High School Diploma/GED is required
Demonstrated teamwork and strong interpersonal skills
Kind, empathetic, and service-oriented approach
Excellent organizational and multitasking abilities
Ability to work well under pressure in a busy clinical setting
Willingness to learn and adapt to changing workflows
Strong communication and customer service skills
Basic proficiency in MS Office (Word, PowerPoint, Excel)
Preferred
Prior experience in healthcare, patient access, or customer-facing roles preferred (but not required)
Prefer relevant experience in a health care setting
Ability to learn and retain medical coding; ICD-10; CPT coding preferred
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred
Company
Indiana University Health
Indiana University Health is an academic medical center and comprehensive healthcare system. It is a sub-organization of Indiana University Bloomington.
H1B Sponsorship
Indiana University Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (140)
2024 (25)
2023 (15)
2022 (23)
2021 (11)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$1.19MKey Investors
Ball Brothers FoundationHealth Resources and Services Administration
2024-11-02Grant· $0.01M
2023-07-21Grant· $1.17M
Leadership Team
Recent News
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