Rocket · 9 hours ago
Closing Advisor (PA)
Rocket is a leading national provider of title insurance, property valuations, and settlement services. As a Closing Advisor, you will be the main point of contact for customers and real estate agents during the settlement process, ensuring all contract contingencies are met and delivering a great customer experience.
ConsumerConsumer LendingFinanceFinancial ServicesLendingMortgagePersonal FinanceReal Estate
Responsibilities
Interact and correspond as the main point of contact for buyers, sellers, and agents during then the settlement process
Manage each file from start to finish and make sure each team member is completing their workflow
Ensure that the process stays organized and all contract contingencies are being met
Obtain pertinent info from clients and agents for the title department to clear the title
Deliver great customer experience while guiding clients and agents through the closing process
Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients
Oversee title and closing for all residential projects/clients in your market
Managing assigned tasks for yourself and your support team
Verifying title clearance of assigned files prior to closing
Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency
Reviewing closing documents prior to and after closing to ensure completeness and accuracy
Ensure the file is balanced before sending to the funding
Ensure that documents for recording are complete and ready to record before sending to post-closing
Qualification
Required
A strong customer service background
Strong written and verbal communication skills
2 years of experience as an Escrow Officer or related role
Preferred
Qualia and Tableau knowledge
Attention to detail and the ability to be organized in a fast-paced environment
Benefits
Medical
Dental
Vision benefits
401K retirement plan
Paid-time off
Company
Rocket
Rocket is redefining homeownership, mortgage, real estate and personal finance services.
Funding
Current Stage
Public CompanyTotal Funding
$5.15B2025-06-03Post Ipo Debt· $4B
2025-05-02Post Ipo Debt· $1.15B
2020-08-06IPO
Leadership Team
Recent News
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2026-01-22
The Real Deal
2026-01-16
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