Identity & Access Management (IAM) Technician jobs in United States
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Delta Solutions and Strategies · 15 hours ago

Identity & Access Management (IAM) Technician

Delta Solutions & Strategies is seeking an Identity & Access Management Technician to support their team at Vandenberg SFB. The IAM Technician will manage user accounts and credentials across DoD networks, ensuring compliance with established security requirements and policies.

Information TechnologyProductivity ToolsSoftwareTechnical Support
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Comp. & Benefits
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Process account creation, modification, and termination requests in accordance with established workflows and approval procedures
Review and verify access request forms (e.g., AF Form 2875) for completeness, justification, and required signatures prior to submission
Validate prerequisite documentation such as cybersecurity training certificates, clearance verification, and role-based access eligibility
Establish user accounts within authorized systems, ensuring proper group membership, access level, and functional role assignment
Deactivate or transfer accounts promptly upon notification of personnel reassignment, separation, or role change
Perform periodic audits of user accounts, permissions, and privileged roles to ensure compliance with DoD directives and local access policies
Maintain accurate records of account actions, access approvals, and audit results in accordance with configuration management and cybersecurity documentation standards
Coordinate with cybersecurity personnel and system administrators to resolve access discrepancies or provisioning errors
Assist users with CAC, token, and multifactor authentication (MFA) issues related to network or application access
Support the issuance, renewal, suspension, and revocation of PKI certificates in accordance with DoD and organizational policies
Serve as a Local Registration Authority (LRA) or Trusted Agent (TA) as designated, ensuring proper identity verification and credential management procedures are followed
Ensure proper protection, handling, and storage of cryptographic material and associated PKI registration data
Monitor identity systems for anomalies such as orphaned accounts, access violations, or unusual permission changes, and report findings to cybersecurity staff
Support periodic reviews, inspections, and audits related to access control and identity management
Document and update standard operating procedures, checklists, and process guides to ensure consistency and accuracy
Provide user support and guidance during onboarding, offboarding, and role transition processes
Coordinate with the Help Desk and Client Systems teams to ensure timely completion of access-related service tickets
Serve as the initial point of contact for access-related service requests and account issues submitted via phone, ticketing system, email, or walk-up support
Log, categorize, and prioritize incidents and access requests in accordance with established service-level objectives, ensuring timely escalation and resolution
Support users and assist with the coordination and completion of paperwork required to resolve negligent discharge of classified information incidents and events
Perform all tasks in accordance with approved security and privacy policies, maintaining strict adherence to least-privilege principles
Provide after-hours and contingency support as required to maintain access continuity during mission operations

Qualification

User account managementAccess controlPKI operationsActive DirectoryCompTIA Security+Communication skillsAttention to detailProblem-solving skills

Required

TS/SCI Security Clearance required
Minimum 2–4 years of experience supporting user account management, access control, or PKI operations within DoD or enterprise IT environments
Experience working with directory services such as Active Directory and using ticketing systems for request tracking and documentation
Associate's degree in Information Systems, Computer Science, or related field; or equivalent combination of education and experience
CompTIA Security+ or equivalent baseline certification required

Benefits

Medical
Dental
Vision
Life insurance
401(k)
PTO
Paid holidays
Parental
Military and jury duty paid leaves

Company

Delta Solutions and Strategies

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Delta Solutions & Strategies, LLC, established in 2000, is a VA-Certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Stafford
President/CEO
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Scott Anible
Chief Operating Officer
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Company data provided by crunchbase