LHH · 5 hours ago
Customer Service Representative
Responsibilities
Answer incoming calls from policyholders or their family members regarding insurance policies
Provide clear explanations of policy details and assist customers with changes as needed
Process requests such as beneficiary updates, surrenders, and loan transactions
Send required forms to customers and ensure accurate follow-up
Maintain professionalism and efficiency while managing a high volume of daily calls
Qualification
Required
Strong customer service skills and professional phone etiquette
Punctual and reliable with excellent time management
Comfortable handling 50+ calls per day
Able to use multiple systems simultaneously while on the phone
Proficient in Outlook, Teams, and Excel
Must be 100% onsite during the temporary period; hybrid work possible afterward
Preferred
Bilingual Spanish highly desirable
Previous experience in insurance preferred but not required
Company
LHH
At LHH, we believe work should be meaningful, fulfilling, and connected.
Funding
Current Stage
Late StageLeadership Team
Recent News
24-7 Press Release Newswire
2025-05-17
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