Spring Health · 11 hours ago
Billing Systems Specialist
United States
Full-time
Remote
Mid Level
$41.03/hr - $47.18/hr
3+ years expSpring Health is on a mission to revolutionize mental healthcare by removing barriers to access. The Billing Systems Specialist will be responsible for managing the practice management system, optimizing billing workflows, and ensuring effective collaboration between various teams to support billing and revenue cycle operations.
Artificial Intelligence (AI)Health CareMental HealthmHealthWellness
Responsibilities
Act as the primary liaison with Apero, our practice management system vendor, to resolve issues, implement enhancements, and track system requests
Collaborate with the Business Intelligence team and the Product Team to define and validate reporting and data needs related to billing and revenue operations
Optimize system workflows, configurations, and integrations to improve efficiency and reduce billing errors
Troubleshoot system issues, partnering with internal IT/Product, external vendors, and BI teams to coordinate resolution
Document processes, system updates, and best practices to support team training and knowledge sharing
Provide strategic input on new system solutions and upgrades to enhance revenue cycle performance
Qualification
Required
3+ years of experience in healthcare revenue cycle operations, especially in billing systems or practice management tools
Hands-on experience with practice management systems; Apero experience strongly preferred
Strong technical aptitude with the ability to translate operational needs into scalable system solutions
Excellent communication and collaboration skills across technical and non-technical teams
Analytical mindset with a focus on continuous improvement and process optimization
Familiarity with healthcare compliance and data reporting requirements
Benefits
Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
We offer competitive paid time off policies including vacation, sick leave and company holidays.
At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.
Company
Spring Health
Spring Health provides mental health solution for employers and health plans.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$466.5MKey Investors
Generation Investment ManagementKinnevikTiger Global Management
2024-07-31Series E· $100M
2023-04-12Series D· $71M
2021-09-16Series C· $190M
Leadership Team
April Koh
Co-Founder & CEO
Adam Chekroud
Co-Founder, President
Recent News
Behavioral Health Business
2025-12-12
Company data provided by crunchbase