Atlas Copco · 18 hours ago
Inside Service Sales Manager, Compressor Technique, Houston, TX
Houston, TX
Full-time
Hybrid
Mid Level
$58K/yr - $65K/yr
3+ years expAtlas Copco is a leading provider of industrial solutions, and they are seeking an Inside Service Sales Manager to enhance customer experience and drive sales revenue growth. This role involves managing customer inquiries, coordinating quotations, and supporting service plan sales while maintaining a professional image and positive company branding.
Building MaintenanceBuilding MaterialCommercialIndustrial
Responsibilities
Responsible for bringing in new customers while also interacting with existing ones to drive sales revenue growth
Maintain an in-depth understanding of service plan portfolio and product features and updates to be able to explain, promote, and upsell
Continually develop sales techniques and strategies to close sales and achieve sales targets and goals
Proactively prospect, qualify, and develop new sales opportunities by planning and organizing a daily agenda of customer outreach using warm and hot leads
Capitalize on available technological advances and BI reports to effectively communicate, drive business, and enhance the sales process
Improve customer experience by striving to understand and anticipate needs and expectations, proactively providing clear and honest communication, and ensuring data entry accuracy
Support customers by providing repair quotations and answering questions about credit terms, pricing, and availability
Review and verify the accuracy of customer orders; prepare and submit sales orders for order entry, finance, and contracts teams. Ensure seamless cross-functional handovers
Research and resolve shared services order or invoicing discrepancies and delivery issues
Ensure data integrity and manage sales activities and pipeline within the CRM database
Assist Contracts team with contract renewal process and pricing negotiations
Participate in one-to-one, team, divisional, and company meetings and initiatives
Adhere to company, divisional, and department best practices to ensure and facilitate financial and data integrity, and sales and customer service processes
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers
Qualification
Required
Minimum 3-5 years' experience in inside sales and customer service required
Previous experience in a fast-paced environment with quote generation required
Minimum 3-5 years' experience with CRMs and ERPs (C4C, Salesforce, SAP, Oracle or similar) required
Demonstrated proficiency in MS Office (Excel, Outlook, Word) with a minimum typing speed of 50 WPM required
4-Year Bachelor's degree is required
Must have excellent oral, written, and verbal communication skills
Strong customer focus demonstrated by an attitude of service, excellent organizational and collaboration skills, as well as proactive follow-up habits
Demonstrate and promote a focus on team and team culture through collaboration, support, and internal customer satisfaction
Ability to manage personal energy and stress levels while exercising your problem-solving, multi-tasking, and time management skills
Develop a personal work system that enables you to work efficiently with minimal supervision both as an individual contributor as well as part of a team
Must be a self-starter with ability to achieve weekly, monthly, quarterly, and annual goals and targets
Preferred
Fluent in Spanish (reading, writing, speaking) a plus
Previous experience in an inbound or outbound call center a plus
Benefits
Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
Health insurance/ Dental insurance/ Vision insurance
Competitive Paid time off
Life & Disability insurance
Company
Atlas Copco
Atlas Copco manufactures industrial tools and equipment.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
E
Eduard Franckel
Founder
Recent News
GlobeNewswire
2026-01-22
MarketScreener
2026-01-07
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