Russell Tobin · 15 hours ago
Financial Analyst
Warren, MI
Contract
Hybrid
Entry, Mid Level
$27.30/hr - $30.60/hr
2+ years expRussell Tobin is seeking a Financial Analyst / Forecasting Analyst to support business decision-making through detailed financial analysis, forecasting, and reporting. The role focuses on analyzing operational data, improving forecast accuracy, and delivering insights related to workforce planning and contact center performance.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Archit Sharma
Responsibilities
Analyze daily, weekly, and monthly operational volumes, handle times, staffing requirements, and other performance metrics
Develop, maintain, and enhance forecasting models to predict operational impacts based on changing assumptions
Perform variance analysis and report actual results versus forecasts
Prepare reports, dashboards, charts, and summaries for leadership review
Conduct ad-hoc analyses and special studies as requested
Collaborate with internal stakeholders to assess impacts of operational or process changes
Partner with data providers to ensure data accuracy and improve forecasting inputs
Identify opportunities for process improvements, efficiency gains, and cost savings
Support short-term and long-term forecasting, budgeting, and planning activities
Maintain reporting tools used to track forecasting trends and performance
Present findings and recommendations clearly to business partners and leadership
Assist with training and mentoring junior analysts, as needed
Qualification
Required
Strong experience with reporting, forecasting, and analytics
Advanced proficiency in Microsoft Excel
Experience with data visualization and reporting tools (e.g., Power BI or similar)
Ability to work with large datasets and multiple data sources
Familiarity with ERP or reporting systems is a plus
Strong analytical, problem-solving, and critical-thinking skills
Ability to manage multiple priorities and meet tight deadlines
High attention to detail and data accuracy
Strong written and verbal communication skills
Ability to work independently and collaborate cross-functionally
Organized, proactive, and results-driven
Bachelor's degree in Business, Finance, Analytics, Economics, or a related field preferred (or equivalent practical experience)
2+ years of experience in forecasting, reporting, analytics, or workforce planning
Experience in call center, workforce management, or operational analytics is highly preferred
This role is not intended for traditional accounting-focused backgrounds
Preferred
Power BI or similar reporting tools
SQL (basic to intermediate)
Workforce forecasting or contact center analytics tools
Exposure to statistical or analytics software is a plus
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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