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Cushman & Wakefield · 11 hours ago

BI Analyst

Flexible Location, USA

Full-time

Hybrid

Entry, Mid Level

$70K/yr - $82K/yr

Cushman & Wakefield is a leading global real estate services firm, and they are seeking a BI Analyst to join their Business Intelligence team. The role involves delivering data analytics and governance, with responsibilities including dashboard design, custom analytics, and supporting the Triana product.

CommercialCommercial Real EstateConsultingLeasingLegalProperty Management

H1B Sponsor Likely

Responsibilities

Work effectively within the account team in coordination with account director and BIAS team to identify client reporting requirements and determine best-fit solutions to resolve reporting needs

Identify opportunities for process improvements on account and implement solutions to close process gaps across all service lines to increase efficiency and efficacy of account team by working closely with service line leads and AD

Provide guidance and training to the account team employees on dashboarding platform, Triana and other analytical tools used on account when applicable

Execute user acceptance testing of feature enhancements in both new releases and new dashboards

Troubleshoot Triana bugs and issues with client specific instance of Triana

Defining the business requirements from the account and client teams for custom reporting and act as the VOC for Triana platform enhancements

Proactively analyse the client’s portfolio and provide support in identifying risks and opportunities

Support data assessment exercise with account team and client while onboarding onto Triana or in preparation for custom reporting solution

Assist with account specific data analysis to ensure consistency in reporting and dashboard requirements across the account and the Triana platform

Partner with the development team to expand the Triana offering through dashboard POCs, tabular model measure development and product feature enhancements

Provide both verbal and written updates to management on the progress of work

Liaise with service line leadership to extract data from point applications for uploading into Triana

Monitor KPI performance and report results regularly to the Senior Leadership Team

Review data to be utilized for QBR documents and manage internal associated drafting and review meetings as needed

Resolve Ad-Hoc reporting requests or other tasks as assigned

Qualification

Dashboard designCustom analyticsTriana product supportData analysisUser acceptance testingProcess improvementKPI monitoringVerbal communicationWritten communicationTeam collaboration

Required

Work effectively within the account team in coordination with account director and BIAS team to identify client reporting requirements and determine best-fit solutions to resolve reporting needs

Provide guidance and training to the account team employees on dashboarding platform, Triana and other analytical tools used on account when applicable

Execute user acceptance testing of feature enhancements in both new releases and new dashboards

Troubleshoot Triana bugs and issues with client specific instance of Triana

Defining the business requirements from the account and client teams for custom reporting and act as the VOC for Triana platform enhancements

Proactively analyse the client's portfolio and provide support in identifying risks and opportunities