Southwest Airlines · 1 day ago
Sr NOC Safety Performance Program Manager
Southwest Airlines is committed to providing a stable work environment and fostering personal growth for its employees. The Sr NOC Safety Performance Program Manager will lead safety programs for the Network Operations Center, ensuring compliance with safety regulations and driving risk management initiatives. This role involves collaboration across various teams to enhance safety performance and operational reliability.
Public Transportation
Responsibilities
Develop, design, enhance, implement, evaluate and monitor policies, processes, and procedures that enhance safety performance at Southwest Airlines
Serve as a point of contact for NOC safety reporting systems (e.g., ASAP, Irregularity Reporting [IR], Safety Reporting System [SRS])
Manage, coordinate and execute functions of NOC’s Safety program as assigned (e.g., Aviation Safety Action Partnership [ASAP])
Review, research and analyze safety data
Develop accurate and quantitative insights
Prepare professional presentations and reports
Prepare recommendations to enhance Safety performance
Develop, author and present safety information to NOC and Company Leadership
Develop, author and deliver safety promotion (e.g., communication, training, briefings, news, workshops) to NOC Employees
Collaborate with various Southwest Airlines Teams (e.g., Safety and Security, Emergency Response, other Operating Departments)
Participate in and/or facilitate safety investigations and event debriefs
Assist FAA and NTSB investigations involving NOC functions
Attend and/or present at industry meetings, conferences, or seminars
Provide friendly service and maintain positive relationships with all internal and external Customers
May perform other job duties as directed by Employee's Leaders
Qualification
Required
High School Diploma or GED
Expert level, expansive and far-reaching knowledge in: 14 CFR Part 121 airline operational experience
Any combination of: safety investigation or safety management experience or project management experience
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available
Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
Ability to communicate and interact with others in the English language to meet the demands of the job
Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
Must be at least 18 years of age
Must be able to comply with Company attendance standards as described in established guidelines
Ability to work extended hours based on operational needs
Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Preferred
Strong background in Dispatch, including prior dispatch experience or an active/previous dispatch license; familiarity with Dispatch and SMS, ideally within Part 121 airlines
Experience with Safety Management Systems (SMS) and understanding of how SMS integrates into airline operations
Benefits
Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
Competitive health insurance for you and your eligible dependents (including pets)
Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
Company
Southwest Airlines
Southwest Airlines (NYSE: LUV) continues to differentiate itself from other carriers with exemplary Customer Service delivered .
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
Elliott Management Corp.
2025-10-27Post Ipo Debt· $1.5B
2024-10-04Post Ipo Equity· $107M
2024-06-10Post Ipo Equity· $1.9B
Leadership Team
Recent News
2026-01-24
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2026-01-23
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