Progyny, Inc. · 3 hours ago
Progyny Care Advocate - LPC/LCSW
New York, NY
Full-time
Hybrid
Mid Level
$25/hr - $35/hrProgyny, Inc. is a global leader in women’s health and family building solutions, and they are seeking a Progyny Care Advocate to provide logistical and emotional support to eligible participants via telehealth. The role involves offering benefit education, resource navigation, and emotional support for parents, leveraging clinical expertise in postpartum mental health and child development.
FertilityHealth CareMedical
No H1B
Responsibilities
Provides benefit education and navigation specific to each participant according to their employer’s benefit program
Supports participant through developing a childcare plan, leave preparation, and return-to-work support
Completes mental health screenings to assess appropriate referrals
Effectively manages caseload, which may include scheduling appointments or providing referrals for mental health resources or other benefits specific to the participant’s identified priorities
Partner with referred participants to address specific areas of concern related to postpartum planning, child development, educational decisions, behavioral concerns, work/life balance, career advancement, and other common stressors faced by working parents of children ages 0-12
Assess participant and family’s well-being and presenting concerns to develop an individual plan of care an appropriate next step
This role will serve as an educational and coaching resource with clinical expertise, not a substitute for medical or psychological care
Design and deliver expert-led discussion groups on specific topics of interest to new and working parents
Identify and refer participants and families to regional/local professionals for ongoing care
Empower participants to advocate for themselves and their child(ren) with other key stakeholders
Respond to all incoming participant requests within 24 business hours
Document all participant interactions in an accurate and timely manner
Develop content (articles, webinars, mini-courses, marketing campaigns, and more)
Attend Progyny webinars and in-person events to inform employee populations about supports offered to working parents
Qualification
Required
Master's degree in social work, counseling, psychology, or sociology and active professional and/or LPC license in the state that the candidate resides
Experience working with children and families in a behavioral or educational setting
Strong understanding of child development milestones and related resources
Strong communication skills with ability to build rapport quickly
Excellent customer service, strong communication, interpersonal, and conflict-resolution skills - ability to communicate accurately and concisely
Ability to effectively manage evolving priorities, multiple projects, and deadlines in a fast-paced environment
Previous experience working with growing families, working parents, women who are pregnant or struggling with becoming pregnant, families that are adopting, and/or working families of children 0-12 (0-18 preferred)
Bilingual preferred but not required
Benefits
Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group
Menopause and midlife care
Health, dental, vision and life insurance options for employees and family
Free in-person, virtual and text-based mental health and wellness support
Paid time off, including vacation, sick leave, personal days and summer flex time
Company equity
Bonus program
401(k) plan with company match
Access to on-demand legal and financial advice
Learning and development programs to help you grow professionally and a mentorship program
Company social events to include annual volunteer day and donation matching
Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company
Progyny, Inc.
Progyny (Nasdaq: PGNY) is a transformative fertility, family building and women’s health benefits solution, trusted by the nation’s leading employers, health plans and benefit purchasers.
Founded in 2008
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$315.55MKey Investors
JP Morgan Chase
2025-07-01Post Ipo Debt· $200M
2019-10-24IPO
2017-11-01Series Unknown· $5M
Leadership Team
Peter Anevski
Chief Executive Officer
Steven Leist
EVP - Chief Technology Officer
Recent News
2026-01-20
2025-12-02
Company data provided by crunchbase