Instabase · 2 hours ago
Solutions Engineer
United States
Full-time
Remote
Mid Level
$112K/yr - $143K/yrInstabase is a company focused on democratizing access to AI innovation to solve unstructured data problems. As a Solutions Engineer, you will craft innovative solutions using the Instabase platform, collaborate with customers to understand their needs, and deliver exceptional post-sales support.
Business Information SystemsCloud ComputingDeveloper PlatformSoftware
Responsibilities
Provide technical expertise in the post-sales process, outlining the value proposition, clarifying technical requirements, and answering Instabase related questions
Deliver an exceptional post-sales customer experience
Collaborate with customers to understand their business requirements, design and build customized solutions on the Instabase platform using Prompt Engineering and python scripting
Work with APIs and databases to integrate with other systems and technologies
Develop and implement production-grade solution within the customer’s environment
Assist in troubleshooting and resolving technical issues that may arise during the implementation process
Provide technical training and support to customers and team members
Stay up-to-date on Instabase features, Machine Learning, LLMs, Python, APIs, and databases
Solicit constant feedback on their work from both customers and colleagues, improving our products over time with rapid iteration cycles
Collaborate closely with the Product, Engineering, Sales, Solutions Architecture and Customer Success teams to ensure a seamless customer experience
Qualification
Required
Proficiency in prompt engineering, demonstrating accountability to build, improve, and optimize prompts
Experience in requirements gathering, scoping, technical documentation and developing technical solutions by collaborating with customers
Experience in Python scripting
Experience with APIs and databases, such as RESTful APIs, SQL, NoSQL, and MongoDB
Experience in working on the Instabase platform or similar automation platforms
Excellent problem-solving skills and ability to troubleshoot technical issues
Possess exceptional presentation and communication skills, particularly when engaging with executives and leaders
Ability to work in a fast-paced environment and manage multiple projects simultaneously
Strong attention to detail and ability to deliver high-quality work
Benefits
Flexible PTO: Because life is better when you actually live it!
Instabreak Fridays: Enjoy 6 company-wide Friday breaks scheduled throughout the year, giving you long weekends to relax and recharge!
Comprehensive Coverage: Top-notch medical, dental, and vision insurance.
401(k) with Matching: We’ve got your back for a secure future.
Parental Leave & Fertility Benefits: Supporting you in growing your family, your way.
Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health.
Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving.
Lunch on Us: Enjoy a lunch credit when you're in the office.
Company
Instabase
Instabase is a Unstructured Data Platform that automates document processing and data analysis.
Founded in 2015
201-500 employees
H1B Sponsorship
Instabase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (4)
2023 (3)
2022 (11)
2021 (5)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$292.01MKey Investors
Qatar Investment AuthorityTribe CapitalIndex Ventures
2025-01-17Series D· $100M
2023-06-06Series C· $45M
2022-02-11Series C· $15.04M
Leadership Team
Anant Bhardwaj
Founder & CEO
Junie Dinda
CMO
Recent News
2025-12-04
Digital Insurance
2025-06-21
Company data provided by crunchbase