Gun Lake Casino Resort · 4 hours ago
Sportsbook Writer
Wayland, MI, US
Full-time
Onsite
New Grad, Entry Level
0+ years expGun Lake Casino Resort is a vibrant gaming establishment dedicated to providing exceptional service. The Sportsbook Writer is responsible for delivering outstanding customer service in the Sportsbook area, managing cash transactions, and ensuring compliance with gaming regulations.
CasinoMedia and Entertainment
No H1B
Responsibilities
Responsible for practicing, supporting, and promoting Gun Lake Casino Resort's “Unsurpassed Service” standards at all times
Input betting information into the computer and print tickets
Responsible for the collection of accurate cash from sportsbook ticket sales and control of cash bank(s) assigned
Provide accurate cash payout to winning sportsbook ticket holders. Ensure receipt and recording of all cash transactions
Explain wagering information when needed
Accurately maintain bank
Follow all Responsible Gaming Guidelines. For example, self-exclusion requests and checking identification for individuals who appear under 30 years old
Follow all procedures and policies to ensure that duties are performed within accepted standards established by Casino Management and Regulatory requirements
Handle Guest opportunities in a positive professional manner
Have a keen awareness of the surroundings in the casino while helping to maintain the cleanliness of the building
Work with management on Guest needs that may require special accommodations
Understand and be aware of the Rewards Program to sign Guests up and champion the benefits of the program
Keep work areas and casino floor neat, clean, and safe
Ability to have clear, friendly, and positive communication with internal and external Guests
Be aware of and updated on all upcoming events and promotions
Perform other job-related duties as assigned
Qualification
Required
Must be 21+ years of age
High School diploma or GED required
Six (6) months of cash handling experience required
Must be mathematically inclined and pass a math test
Demonstrated ability to communicate effectively with Guests, Team Members, and Management in both written and verbal forms
Maintain positive and effective working relationships with Team Members and Guests
Ability to effectively utilize electronic equipment, devices, and computer software programs
Thorough understanding of Title 31 requirements, including but not limited to, all unacceptable currency transactions, logging requirements, MTLs and CTRs
Must be able to work a flexible schedule based on business needs, which includes days, evenings, weekends, and holidays
Must be able to obtain and maintain a gaming license with the Gun Lake Tribal Gaming Commission
Understand and practice service standards and core values
Understand and comply with all company and departmental rules, regulations, policies, and procedures
Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols
Ability to bend, kneel, reach, and lift items weighing up to 25 lbs
Ability to stand and walk for the duration of the shift
Manual dexterity to operate job-related equipment such as a computer keyboard, currency counter, calculator, telephone, handheld radio, machine locks, and small tools
Follow all safety procedures to ensure a safe work environment for yourself and others
Preferred
Sportswriter experience preferred
Company
Gun Lake Casino Resort
Gun Lake Casino Resort is West Michigan’s top destination for luxury stays, gaming, entertainment, and dining! Located just off Exit 61 on U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian D. Decorah
VP of Marketing
Robert Victoria
VP of Marketing
Recent News
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