Paradigm · 15 hours ago
IT QA Analyst Lead
Lombard, IL, USA
Full-time
Onsite
Mid, Senior Level
$107K/yr - $115K/yr
4+ years expParadigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The IT QA Lead is responsible for leading the QA testing team to ensure the quality of the software system, preparing test plans, participating in testing, and coaching other QA Engineers.
Health CareHospitalMedical
Responsibilities
To lead the QA testing team for the project and ensure the quality of work including effectively and efficiently serving as QA Team Lead, managing day-to-day activities, mentoring team members, and ensuring alignment with project goals and timelines
Define and oversee execution of test strategies including smoke tests, regression tests, and deployment signoff procedures
Accountable for effective delegation of testing tasks to QA engineers and ensure timely and thorough completion through regular follow-ups and status tracking
To be able to participate in test execution during the testing phase and log issues as needed
To create and execute SQL statements to validate data within our various databases
Use defect tracking tools to log and clearly describe defects and conditions for reproducing them
Experience working on Agile teams
Tracking Quality Assurance metrics (e.g. defect density, open defect count); monitor and report on QA metrics (e.g., defect density, test coverage, pass/fail rates) to stakeholders and leadership
Participating in daily stand-up meetings, sprint planning, and sprint retrospectives
Coordinating with other teams to ensure timely delivery of quality software products
Accountable for effective delegation of testing tasks to QA engineers and ensure timely and thorough completion through regular follow-ups and status tracking
To update, maintain, and execute automated test scripts for software applications
To participate in source code control, bug tracking, and software release activities as required for automation
To execute automated functional and end-to-end tests for each software release using Azure DevOps
To troubleshoot issues with existing automation scripts and fix the automation scripts
To analyze the results of automated tests and document findings
To utilize tools within an automated test framework to assist in testing of the product
To participate in regular status meetings with the project team
To lead QA triage activities to assess, prioritize, and assign defects and testing tasks across the QA team
To communicate relevant project information to QA team members, QA Manager, IT App Dev Manager/Director, and relevant stakeholders
To come up with a test plan and strategy based on the business requirements
To translate business requirements into documented, repeatable test cases
To contribute to developing test cases for user training if required by project implementation
To proactively attempt to resolve issues and escalate when necessary
Qualification
Required
Education - College degree, preferably a B.S. in Engineering, Computer Science from an accredited college or university or equivalent experience performing testing and certification of application and system functionality
Experience – Four (4) or more years of work experience in application, functional, or system testing in the IT development/Quality Assurance field; OR any combination of academic education, professional training, or work experience that demonstrates the ability to perform the duties of the position
Expert with all aspects of Microsoft technologies and adept with Microsoft Office products
QA Automation Experience – One (1) or more years of work experience with UI and/or API testing automation and building test scripts
Required non-technical proficiencies and knowledge - Critical skills include excellent organization, analytical thinking, problem-solving, and the ability to communicate clearly both orally and in writing; the stamina to work in a fast-paced environment; the flexibility to meet changing needs and multiple tasks; Excellent follow-through skills with strong attention to detail; Adaptive and open to frequent changes in a work environment and prioritization; Efficiently able to work independently and as part of a team
Required technical proficiencies/knowledge - Familiar with using QA tools, writing test plans, test cases, test scripts, automated test scripts, and a good understanding of QA methodologies
Familiar with web testing technologies, PC hardware platforms, and MS Operating Systems
Related experience with client/server databases and reporting tools; enhanced knowledge of database structure and design; thorough understanding of Software Development Life Cycle and change management; expert with all aspects of Microsoft Office and other Microsoft products
Ability to understand and assist with the conversion of business requirements into technical specifications and cross-reference them to test scenarios and test cases
Enhanced knowledge of software quality assurance methodology and practice; a good understanding of systems and applications with the ability and desire to learn
Preferred
Prefer experience in Web technologies HTML, JSON, XPath, CSS Selector
Prefer experience using different technology stacks to automate front-end, back-end, and web services (SOAP and REST)
Prefer experience in source code management using git and Azure DevOps
Benefits
Health and wellness– We want our people to be and stay healthy, so we offer PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only).
Financial incentives– Paradigm’s financial benefits help prepare you for the future: competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions.
Vacation - We believe strongly that work-life balance is good for you and for our company. Our paid time off and personal holiday programs give you the flexibility you need to live your life to the fullest.
Volunteer time– We want our employees to engage with and give back to their communities in meaningful ways. Full and part-time employees receive one paid day per calendar year.
Learning and development: One of Paradigm’s core values is expertise, so we encourage our employees to continually learn and grow. We support this in a variety of ways, including our new Learning Excellence at Paradigm (LEAP) program.
Company
Paradigm
Paradigm achieves leading clinical and financial results for catastrophic and complex claims.
1001-5000 employees
H1B Sponsorship
Paradigm has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (1)
2022 (1)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Neuberger Berman Capital Solutions
2025-07-02Private Equity
2018-09-20Acquired
Leadership Team
D
D. Nathan
Founder
Recent News
2025-12-10
2025-07-02
Company data provided by crunchbase