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Seneca Holdings · 14 hours ago

Quality Assurance Help Desk Analyst

Patuxent River, MD

Full-time

Onsite

Mid Level

3+ years exp

Great Hill Solutions, LLC is part of the Seneca Nation Group, focusing on federal government contracting. They are seeking a highly motivated Quality Assurance Help Desk Analyst to provide technical support and assist with model-based systems engineering activities for the Naval Air Systems Command.

BankingFinancial ServicesFinTechInsurance

No H1B

Security Clearance Required

Responsibilities

Provides Technical Support, Application Access, or Project and Space Help for the LIFT Ecosystem

Familiar with Dassault based products (Cameo, Teamwork Cloud)

Track User Trouble Tickets and communicate with users the status and resolution of submitted tickets

Users may report issues such as :bug’s, outages or request technical support, assistance with a plug-in, software or configuration update and request a new feature

Assist the Tier help desk lead with user meetings to communicate the status of LIFT ecosystem

Conduct scheduled status system checks to ecosystem and maintain logs

Report to leadership the status and timeframes to acknowledge and resolve tickets

Qualification

CAMEOTeamwork CloudModel Based Systems EngineeringMicrosoft Office SuiteDoD experienceNavAir experienceCommunication skillsInterpersonal skillsLeadership skillsOrganizational skillsTime management skills

Required

Ability to attain Secret Clearance required

Ability to work on site - no remote/hybrid scheduling

Experience utilizing CAMEO, Teamwork Cloud, or other MBSE software tools

Excellent verbal and written communication skills

Strong interpersonal and leadership skills

Excellent organizational skills

Excellent time management skills with proven ability to meet deadlines

Proficiency with Microsoft Office Suite (Excel, Outlook, PowerPoint, etc.)

Preferred

Bachelor's Degree in related discipline and 3+ years of relevant experience

Active Secret

DoD and NavAir experience

Benefits

Medical

Dental

Vision

Life

Disability

Voluntary benefit programs (critical illness, hospital, and accident)

Health savings and flexible spending accounts

Retirement 401K plan

Company

Seneca Holdings

Seneca Holdings is the investment arm of the Seneca Nation of Indians, and has unique sovereign advantages that help to create value.

Founded in 2009

Phoenix, Arizona, USA

501-1000 employees

http://www.senecaholdings.com

Funding

Current Stage

Late Stage

Leadership Team

Jeffrey Ellis

Chief Executive Officer

Recent News

Rochester Business Journal

Seneca Nation buys Rochester Knighthawks lacrosse franchise

2025-08-08

Seneca Holdings on LinkedIn: Our Director of Corporate Development and member of the Upstate Capital…

2024-04-10

Company data provided by crunchbase