Simpson Housing Services · 9 hours ago
Case Manager
Minneapolis, MN
Full-time
Onsite
Mid LevelSimpson Housing Services is a nonprofit organization focused on providing housing and support services for those experiencing homelessness. The Case Manager will be responsible for providing case management to residents, helping them achieve stability and independence through support and resources.
CommunitiesNon ProfitReal Estate
Hiring Manager
Jessica Lamb
Responsibilities
Maintain a caseload of a minimum of 18 participants
Complete intakes and assist with the tenancy application process with new participants
Meet weekly with participants with at least one home visit per month in the participant's apartments
Partner with participants to develop self-defined goals focused on improving stability and achieving greater economic independence
Orient participants to the program’s service policies/procedures and expectations
Offer regular and quality contact with participants to maintain trust, assist in crisis prevention, and help meet individual needs
Support participants to connect with appropriate community resources
Build relationships with property managers and facilitate communication with participants regarding ongoing tenancy concerns, and property issues
Provide transportation and accompany residents to appointments related to their goals
Provide flexible services during times that meet client needs
Partner with participants to address barriers to housing such as lack of identifying documents, warrant closures, evictions and/or criminal record expungements, etc
Partner with individuals to complete tenancy education to understand their lease as well as their rights and responsibilities as a tenant
Partner with participants to obtain furniture and other necessary household items
Partner with participants to address housekeeping and environmental needs
Partner with participants to prepare for moving on to independent housing
Partner with participants to establish and maintain eligibility for government benefits such as Housing Support, SSI and Health coverage
Partner with participants to connect with education, training, and/or employment
Partner with participants to improve financial health by developing realistic budgets and spending plans
Maintain individual electronic files, including timely detailed case notes of each interaction
Understand and comply with necessary documentation for Housing Support
Maintain accurate records including employee time sheets, credit card and mileage reimbursement
Communicate and coordinate services with all team members. Attend regular team meetings as well as other required meetings at the agency and community level
Interpret the agency’s mission and its programs effectively to constituents
Attend and participate in professional training, workshops and site visits
Work within and across agency departments to build a culture of equity and antiracism
Evolve knowledge and strategy of equity and antiracism on an individual and team level
Participate in meetings, training, and workshops hosted by SHS about diversity, equity, inclusion, antiracism, and other related topics
Ability to take initiative, think critically, be flexible, and solution focused
Ability to work well independently, with excellent skills in teamwork and collaboration
Ability to establish and maintain effective working relationships within and outside the organization
Ability to promote a professional work environment that is affirming, respectful, culturally competent, and rooted in anti-racist practice
Must possess excellent computer skills, with experience in Microsoft Word, Excel, and Outlook; and the ability to learn additional computer skills/programs as necessary
Ability to maintain confidentiality
Maintain appropriate professional boundaries in all interactions with guests, volunteers, staff, and the public
Qualification
Required
Bachelor's degree in human services or equivalent experience is required
Broad knowledge of housing resources
Driver's License and car required
Ability to take initiative, think critically, be flexible, and solution focused
Ability to work well independently, with excellent skills in teamwork and collaboration
Ability to establish and maintain effective working relationships within and outside the organization
Ability to promote a professional work environment that is affirming, respectful, culturally competent, and rooted in anti-racist practice
Must possess excellent computer skills, with experience in Microsoft Word, Excel, and Outlook; and the ability to learn additional computer skills/programs as necessary
Ability to maintain confidentiality
Maintain appropriate professional boundaries in all interactions with guests, volunteers, staff, and the public
Must be able to read, write, hear, and speak at a proficient level of English, and communicate by phone, text, and email
Must be able to move about the community and public places (such as apartment buildings) with awareness of personal safety
Must be able to lift items up to 25 pounds on an occasional basis
Preferred
Experience working with individuals who are homeless or personal experience of homelessness
Experience with low-income single adults, people experiencing homelessness, diverse populations, and those who have mental health, chemical use, and trauma histories
Company
Simpson Housing Services
Simpson Housing Services is a Minneapolis, Minnesota nonprofit dedicated to housing.
Founded in 1982
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.5MKey Investors
Day One Fund
2018-11-20Grant· $2.5M
Leadership Team
Jennifer Fukuda (She, Her, Hers)
Employee Relations Business Partner
Recent News
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