Electronic Referral Specialist - Remote jobs in United States
cer-icon
Apply on Employer Site
company-logo

Amedisys · 1 day ago

Electronic Referral Specialist - Remote

Amedisys is one of the largest and most trusted home health and hospice companies in the U.S., where flexibility, purpose, and growth come together to help patients heal at home. The Electronic Referral Specialist serves as the first line of customer service for both external and internal customers, managing patient referrals and ensuring compliance with coverage criteria while meeting key performance indicators.

Health Care

Responsibilities

Serves as the first line of customer service for external and internal customers
Professionally responds through electronic referral platforms within the specified time requirements
Meets assigned key performance indicators (KPIs)
Receives and documents patient referrals to home health services through electronic referral systems, ensuring compliance with applicable coverage criteria
Coordinates with care centers on ability to staff electronic referrals
Provides the appropriate information from the e-referral system to the intake coordinator to ensure complete referral information
Communicates pertinent patient information to the care center team
Communicates and follows up with Business Development regarding pending admissions or as directed by director of operations
Performs other duties as assigned

Qualification

Home health experienceHospice experienceCustomer serviceSales experienceTimelinessQuality response

Required

High School diploma or GED equivalent
Experience working in an environment where timeliness and quality of response were measured and impacted business results

Preferred

Home health or hospice experience preferred
Experience in customer facing sales preferred

Benefits

Choice of PPO or HSA medical plans with free telehealth.
Paid time off.
Up to $1,000 in free healthcare services with Amedisys HSA plan.
Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.
Mental health support with up to five free counseling sessions through the Employee Assistance program.
401(k) with a company match.
Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave.
Fleet vehicle program (restrictions apply) and mileage reimbursement.

Company

Amedisys

company-logo
Amedisys is a home health and hospice care company focused on bringing home the continuum of care.

Funding

Current Stage
Public Company
Total Funding
unknown
2024-11-12Acquired
2000-01-14IPO

Leadership Team

leader-logo
Adam Holton
Chief People Officer
linkedin
leader-logo
Nicholas Muscato
Chief Strategy Officer
linkedin
Company data provided by crunchbase