Customer Relationship Management Coordinator jobs in United States
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Trident Consulting · 10 hours ago

Customer Relationship Management Coordinator

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$60/hr - $70/hr
date3+ years exp

Trident Consulting is seeking a CRM Coordinator to support the execution and operations of customer relationship management initiatives. This role focuses on in-app banner workflows and requires collaboration with cross-functional teams to ensure timely execution and accurate reporting.

AnalyticsArtificial Intelligence (AI)Big DataEnterprise Resource Planning (ERP)Information TechnologyMachine Learning
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H1B Sponsor Likelynote

Responsibilities

Own the end-to-end in-app banner workflow, including execution and reporting, in partnership with the vendor Redfast
Own the end-to-end email & push workflow, including execution and reporting, in partnership with the vendor Braze
Log, track, and help resolve issues across CRM platforms, including Salesforce, Braze, SDKs, Redfast, and related tools
Organize and maintain team assets, including naming conventions, calendars, and shared folders
Assist in maintaining documentation, playbooks, and internal CRM processes to support team efficiency and consistency
Provide coverage for CRM assignments when the Manager or Senior Manager is out of office, ensuring continuity of operations
Support day-to-day CRM coordination and operational tasks as needed

Qualification

Salesforce Marketing CloudCRM technology platformsVendor managementOrganizational skillsCommunication skillsCollaboration skills

Required

Salesforce Marketing Cloud Campaign Operations
Strong organizational skills with attention to detail
Ability to manage multiple tasks and deadlines simultaneously
Familiarity with CRM and marketing technology platforms (e.g., Salesforce, Braze, or similar)
Strong communication and collaboration skills
Comfort working with vendors and cross-functional partners

Preferred

3+ years of prior experience in CRM operations, lifecycle marketing, or marketing operations

Company

Trident Consulting

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Trident Consulting expertise in big data, AI & analytics, cloud, infrastructure, ERP, Java frameworks and technologies, Engineering and R&D.
dateFounded in 2005
location
San Ramon, California, USA
people-size51-200 employees
web-link
https://www.tridentconsultinginc.com

H1B Sponsorship

Trident Consulting has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2021 (7)
2020 (15)

Funding

Current Stage
Growth Stage

Leadership Team

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Shabana Siraj
CEO and Founder
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Company data provided by crunchbase