Texas Health and Human Services · 2 hours ago
Program Supervisor II - Quality Management Specialist
Terrell, TX
Contract
Onsite
Mid, Senior Level
$4,020.33/mo - $6,335.66/mo
2+ years expTexas Health and Human Services Commission (HHSC) is committed to creating a positive impact in the lives of fellow Texans. The Quality Management Specialist is responsible for monitoring incident reporting, providing backup for abuse/neglect cases, and ensuring compliance with required standards while supervising assigned staff and participating in organizational preparation for surveys.
Health Care
No H1B
Responsibilities
Responsible for assisting in recognizing, reporting and monitoring incidents, under the guidance of the Risk Manager, reporting as required using processes set up by Central Office and documenting all incidents
Monitors interventions/mitigation and follow-up to reduce the possibility of recurrence
Position provides high level assistance to the Risk Manager in the Root Cause Analysis (RCA) process
This position will schedule meetings, complete thorough documentation of each meeting and make certain deadlines are met for the RCA process
Responsible for providing back-up for monitoring staff assignments, trends in ANE and ensuring cases are followed to conclusion on all reported abuse and neglect cases and compliance with the applicable Texas Administrative Codes
Monitors the facilities compliance with related administrative codes and applicable standards
Acts as the liaison between TSH and HHSC-Provider investigations
Reviews and copies video related to abuse/neglect
Follows up on all open cases and sends updates to the Superintendent, QM Director, Nursing and Risk Manager as required
Actively participates in organizational preparation and survey process related activities for reviews/surveys/audits conducted by regulatory and/or accrediting agencies for the purpose of maintaining Joint Commission accreditation, Medicare certification, and eligibility of the hospital to participate in federal and state regulated programs
Assists in the preparation of the required JC Intra-Cycle Monitoring (1CM) annually in coordination with hospital leadership
Assists in the organization’s preparation of Governing Body documentation
Maintains current working knowledge of Joint Commission standards, Medicare regulations and Rules of HHSC to provide requested consultation and reference materials for the purpose of educating/supporting personnel in the interpretation/application of recognized patient care and organizational standards
Supervises assigned staff
Ensures effective implementation of all activities
Establishes, reviews and updates performance improvement tracking with indicators and targets for assigned areas that are consistent with hospital-wide plans
Employee actively participates and/or serves in a supporting role to meet the agencies obligations for disaster response and/or recovery or Continuity of Operations Spent: (COOP) activation
Qualification
Required
Graduation from an accredited four-year college or university with major coursework in social services, nursing, psychology, or a related field and two years of experience in social services, psychiatric/health care, auditing or investigating work; and developing plans of correction
OR Associate degree and a minimum of four years' experience in social services, psychiatric/health care, auditing or investigating work; and developing plans of correction
OR No degree and a minimum of six years of experience in social services, psychiatric/health care, auditing or investigating work; and developing plans of correction
Knowledge of Joint Commission/CMS standards
Knowledge of local, state and federal health care laws and regulations relevant to program areas
Knowledge of health care facility operation, regulation, and procedures
Knowledge of Abuse/Neglect/Exploitation rules and regulations
Ability to gather, assemble, correlate, and analyze facts
Ability to prepare and maintain records
Ability to devise solutions to problems
Ability to prepare reports
Ability to develop, evaluate, and interpret policies and procedures
Ability to communicate effectively
Ability to provide guidance to others
Ability to organize and present information effectively, both orally and in writing
Ability to use computers and computer software for word processing, database management and report writing
Ability to plan, assign and/or supervise the work of others
Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE)
Males between the ages of 18-25 must be registered with the Selective Service
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility
Flexibility in work hours may be required for this position
The position may be required to work overtime and/or extended hours
Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required
Benefits
100% paid employee health insurance for full-time eligible employees
Defined benefit pension plan
Generous time off benefits
Numerous opportunities for career advancement
Company
Texas Health and Human Services
Texas Health and Human Services is an agency that focuses on improving health, safety and well-being.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dr. Napoleon Broughton
Chief Executive Officer: Life Enhancement Solutions
John F. Palermo
CTO Strategic Analyst VI
Recent News
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