CAI · 1 day ago
Special Project Analyst
Boca Raton, FL
Full-time
Onsite
New Grad, Entry Level
$16.71/hr - $16.71/hr
0+ years expCAI is a global technology services firm with over 8,500 associates worldwide. They are seeking a motivated Special Projects Analyst to perform vehicle owner lookup tasks, ensure accurate customer information updates, and collaborate with various teams to maintain compliance with performance measures.
ConsultingSoftware
Responsibilities
Exercise independent judgment while adhering to pre-defined guidelines
Address, respond to, and resolve registered owner of vehicle (ROV) lookup issues using the Unicenter Service Desk application
Perform ROV queries through the TLO skip tracing application
Use TLO to evaluate license plate history and determine necessary Vector updates to customer information
Review and audit daily reports from CCSS to resolve incomplete customer demographics
Collaborate with various departments, including Quality Assurance, Correspondence, Call Center staff, and SunPass Operations Management
Assist interoperability partners with account creation and registrant lookups
Create and update reports as requested by Supervisor/Management
Enter and update Vector with complete and accurate notes and vehicle information based on pre-established guidelines
Ensure compliance with established performance measures while performing job functions
Complete other duties or special projects as assigned
Qualification
Required
3+ months of experience as an Image Verifier, Customer Care Specialist, or Correspondence Analyst
Strong attention to detail and ability to follow pre-defined guidelines
Ability to perform skip tracing and evaluate customer information using TLO
Experience in reviewing and auditing reports for accuracy and completeness
Excellent collaboration skills to coordinate with multiple departments and personnel
Ability to create, update, and manage reports accurately
Effective communication skills and ability to update systems with detailed and accurate information
Ability to handle tasks independently and meet established performance measures
Benefits
Medical, dental, and vision insurance
401k retirement account access
Paid sick leave
Other paid time off as provided by applicable law
Company
CAI
CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+.
5001-10000 employees
H1B Sponsorship
CAI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (24)
2024 (28)
2023 (24)
2022 (30)
2021 (41)
2020 (48)
Funding
Current Stage
Late StageLeadership Team
Tom Salvaggio
President and CEO
Tony Salvaggio
Founder and CEO
Recent News
Computer Aid, Inc. (CAI)
2025-09-19
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