Sunrun · 19 hours ago
Field Service Supervisor
NJ, Somerset
Full-time
Onsite
Mid, Senior Level
$101K/yr - $135K/yr
3+ years expSunrun is the #1 home solar and battery company in America, on a mission to change how the world interacts with energy. The Field Service Supervisor will lead a team of Technicians, ensuring they meet safety and performance standards while also contributing to service appointments as needed.
BatteryClean EnergyEnergyRenewable EnergySolar
Responsibilities
Management of 8-10 Field Service Technicians including oversight of safety, truck stock inventory, case closure performance, skills training and timekeeping/ overtime
Performance management and coaching for Technicians who are not meeting Sunrun standards
Daily syncs with assigned Field Service technicians to ensure they are set up for success and continued communication with their team throughout the day
Daily management of schedules to ensure that Technicians are able to successfully service as many customers as possible
Daily updates to the Regional Manager and weekly reports outlining Service Technician performance
Complete Service Appointments as an individual contributor, with volume dictated by the Regional Service Manager (~30% of working hours)
Exceed established Technician performance metrics such as Success Rate and Completion rate
Assist the Regional Service Manager (RSM) with customer escalations and be the primary responder for hazardous situations, executive escalations and other urgent cases as needed
All members of the Service Team are expected to take part in miscellaneous projects and initiatives as needed based on business needs
Qualification
Required
Experience as a Sr. Service Technician, Certified Technician or Sr. Certified Technician (or the equivalent) is required
Minimum 3 years of residential solar experience required
Working knowledge of current NEC codes
High degree of knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate
High school diploma or equivalent required, post-secondary education or certification preferred
Must have a valid driver's license, maintain a clean driving record, and the ability to pass a background check
Proficient in Google Suite, Salesforce, Dispatch console (or equivalent scheduling software) and Tableau
Preferred
Prior supervisory/management experience is strongly preferred
Valid state or local Electrical Journeyman certification or license preferred. (May be a requirement in some states)
Post-secondary education or certification preferred
Company
Sunrun
Sunrun provides residential solar electricity, storage solutions, and clean energy services to homeowners.
10001+ employees
H1B Sponsorship
Sunrun has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (26)
2023 (31)
2022 (18)
2021 (15)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$6.45BKey Investors
Massachusetts Clean Energy CenterInvestecIdinvest Partners
2025-09-12Post Ipo Debt· $510M
2025-07-18Post Ipo Debt· $431M
2025-01-28Post Ipo Debt· $629M
Leadership Team
Mary Powell
Chief Executive Officer and Director
James Allred
VP of Sales
Recent News
2026-01-23
2026-01-11
ImpactAlpha
2026-01-11
Company data provided by crunchbase