Athlete Manager, TikTok Operations jobs in United States
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TikTok · 22 hours ago

Athlete Manager, TikTok Operations

TikTok is the leading destination for short-form mobile video, dedicated to inspiring creativity and bringing joy. The Athlete Manager will be responsible for onboarding and managing athletes on the platform, ensuring high-quality user experiences, and collaborating across teams to enhance athlete partnership programs.

Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
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H1B Sponsor Likelynote

Responsibilities

Deliver ongoing account support for athletes, including resolving platform issues, managing verification requests, and ensuring a smooth and high-quality user experience
Support the day-to-day operations of athlete partnership programs by coordinating contracts, payments, deliverables, and account setup
Manage onboarding and verification workflows to ensure a seamless and timely experience for athletes joining the platform
Maintain organized documentation, trackers, and reporting tools to monitor program status, timelines, and deliverable completion across multiple athlete cohorts
Collaborate cross-functionally with internal teams and external vendors to support program execution, approvals, communications, and reporting needs
Compile program updates, track progress against goals, and surface opportunities to improve process efficiency, accuracy, and overall operations
Provide administrative, operational, and logistical support for large-scale athlete initiatives and sports-related activations
Review, select and onboard eligible creators based on centrally aligned eligibility criteria, alignment to business priorities while also considering exception criteria, content priorities, reactive opportunities, and portfolio capacity
Host creators in person and/or online to share best practices, vertical content strategies, and product updates as well as answer questions and foster connections
Use dashboards and automated weekly reports to understand portfolio performance and build data-informed content strategies to educate creators on relevant new product features and tools using resources from the Creator Development Team
Collect feedback and needs from the creator pool to share with XFN teams including Product, Creator Research, Content Strategy & Policy, Publishers Pillar, and TikTok Overall. Establish and support feedback loops
Support Diversity, Equity, and Inclusion (DEI) and TikTok for Good tentpoles and initiatives by localizing and sharing playbooks and resources when appropriate
Monitor any urgent or repeat issues facing managed creators related to their on-platform content performance. Partner with XFN to understand and advocate for regional account support needs and feedback
Identify key case studies and examples from managed Creators in the NA region to be highlighted in education initiatives and creator campaigns
Collaborate with key cross-functional partners, especially Marketing, Public Policy and Comms teams, on initiatives related to advocacy
Draft proposals and strategies in collaboration with the wider central creators team for initiatives that could support TikTok's DEI, XFN campaigns and innovation

Qualification

Creator managementCross-functional collaborationContent ecosystem experienceAnalytical skillsInterpersonal skillsCommunication skillsDocumentation skillsPresentation skills

Required

3+ years working experience focused on the creator and content ecosystem, ideally with experience at other top content, entertainment and social media/influencer platforms or companies or relevant industries
Strong track record of working across teams, organizational structures, geographies to drive impact
Exceptional creator/partner management capabilities
Bachelor's Degree in related field

Preferred

Exemplary interpersonal, analytical and communications skills
Strong documentation, presentation, and communication skills
Experience working in a cross-functional environment as a consensus builder across disparate business units with occasionally conflicting KPIs
MS/MA/MBA considered a plus

Benefits

Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)

Company

TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.

H1B Sponsorship

TikTok has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (979)
2024 (601)
2023 (387)
2022 (322)
2021 (133)
2020 (72)

Funding

Current Stage
Late Stage

Leadership Team

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N Ali Mohamed
CEO
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Blake Chandlee
VP Global Business Solutions
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Company data provided by crunchbase