Gentex Corporation · 5 hours ago
User Experience (UX) Researcher
Zeeland, MI
Full-time
Onsite
Entry, Mid Level
2+ years expGentex Corporation is a global technology company headquartered in Zeeland, Michigan, recognized as a top workplace. The User Experience (UX) Researcher II will design and execute user research initiatives to understand user needs and behaviors, collaborating closely with product teams to integrate insights into product development.
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Responsibilities
Take the lead on designing and executing a wide range of research studies (e.g., usability testing, surveys, ethnographic research, user interviews, and field studies) to uncover user needs, behaviors, and pain points
Analyze both qualitative and quantitative data to identify key trends, insights, and actionable recommendations. Communicate findings clearly through reports, presentations, and artifacts like personas, user journey maps, and research briefs
Lead usability testing sessions for prototypes, designs, and existing products. Identify usability issues, prioritize them based on impact, and collaborate with design teams to iterate solutions
Work closely with product managers, designers, engineers, and stakeholders to ensure that user insights are integrated into product roadmaps, design decisions, and development processes
Contribute to the development of long-term research strategies that align with product and business goals. Help define research objectives and prioritize studies based on impact and project timelines
Advocate for a user-centered approach in decision-making processes. Use research insights to support strategic initiatives and influence product design, functionality, and improvements in usability
Continually keep internal stakeholders in the loop on study results and then, as needed, create detailed reports and other artifacts allowing them to clearly understand and prioritize user needs
Prepare and present research findings to senior leadership and cross-functional teams, ensuring clear, actionable insights are communicated effectively
Stay current with UX research methodologies, trends, and best practices, and apply them to improve research processes and outcomes within the team
Other duties as assigned
Qualification
Required
Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Anthropology, or a related field
2+ years of experience in UX research or a related field
Expertise in a variety of qualitative and quantitative research methods
Proficiency with research tools (e.g., UserTesting, Optimal Workshop, Maze) and data analysis tools (e.g., SPSS, R, Excel)
Experience with synthesizing complex data and distilling insights into clear, actionable recommendations for stakeholders
Advanced skills in preparing and presenting research findings to both technical and non-technical audiences
Strong communication and presentation skills to share research findings with diverse audiences
Ability to work collaboratively in a cross-functional team environment
Proficiency in Microsoft Office Suite
Preferred
Strong organizational skills and attention to detail
Problem-solving skills, with the ability to propose actionable insights and recommendations based on research findings
Strong interpersonal skills, with the ability to build relationships and communicate effectively with various teams
Familiarity with wireframing and prototyping tools (e.g., Figma, Sketch, InVision)
Experience with statistical analysis or data visualization
Knowledge of accessibility and inclusive design principles
Company
Gentex Corporation
Gentex is a global, high technology electronics company that is managed by engineers and others who understand the freedom and discipline that's required to run an entrepreneurial company.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1981-12-31IPO
Leadership Team
F
Fred T Bauer
CEO & Founder
S
Steve Downing
President and Chief Executive Officer
Recent News
GlobeNewswire
2026-01-11
Company data provided by crunchbase