Concierge Home Care · 1 day ago
Document Processor-Remote
Concierge Home Care is dedicated to providing compassionate home health care that empowers patients to heal in their own homes. As a Document Processor, you will ensure that incoming medical documents are accurately reviewed and routed to support efficient patient care across various departments.
Elder CareHealth CareHome Health CareMedicalTherapeutics
Responsibilities
Review, validate, and process all incoming faxed medical documents
Identify document types such as Face-to-Face forms, lab results, clinical orders, referrals, discharge summaries, and medical records requests
Route documents to the appropriate department or team for timely action
Verify patient status and record information using the Electronic Medical Record (EMR) system
Organize and separate documents within the electronic fax processing system
Answer intake department calls and direct inquiries from patients, referral sources, and internal teams
Maintain communication with internal departments regarding documentation questions or discrepancies
Build and sustain positive relationships with home health partners and internal stakeholders
Perform additional administrative duties as assigned
Qualification
Required
Some college (required)
Although this is a remote position, applicants must live in Florida
Two recent years of experience in a healthcare or document processing role (required)
Proficient in computer use, including EMR systems and Microsoft Office Suite (required)
Ability to organize and prioritize tasks in a high-volume environment (required)
Preferred
Strong attention to detail and comfort with repetitive tasks
Ability to work independently with minimal supervision
Excellent verbal and written communication skills
Outstanding customer service and interpersonal skills
Benefits
Professional Development: Ongoing training, mentorship opportunities, and support for career development.