Lawn Doctor · 13 hours ago
Office Manager
Mount Bethel, PA 18343
Full-time
Onsite
New Grad, Entry Level
$19/hr - $24/hrLawn Doctor is seeking a dependable and detail-oriented Office Manager / Customer Relations Specialist to join their team. This role is crucial for managing customer inquiries, supporting field technicians, and driving sales through excellent service.
Health CareHome and GardenHome ServicesService Industry
Responsibilities
Serve as the first point of contact for customer inquiries and support
Communicate with new leads to convert them into Lawn Doctor customers
Work with current customers to recommend and add services that meet their lawn care needs
Support technicians by assisting with daily routing, job coordination, and customer communication
Ensure high customer satisfaction through timely and professional communication
Proactively follow up with customers post-sale to reinforce service satisfaction and encourage retention
Maintain accurate records, schedules, and service follow-ups with attention to detail
Develop strong product knowledge of Lawn Doctor services and seasonal offerings
Qualification
Required
Strong work ethic and excellent attention to detail
Enthusiastic and comfortable working directly with customers (in person and over the phone)
Strong organizational and communication skills
Ability to multitask and manage a dynamic work environment
Valid driver's license, clean driving record, and reliable transportation
Dependable attendance and punctuality
Preferred
Previous sales or customer service experience strongly preferred
Prior experience in lawn care or service-based industries is a plus but not required
Benefits
Bonus based on performance
Flexible schedule
Opportunity for advancement
Training & development
Opportunities for professional growth
A supportive team environment
Company
Lawn Doctor
Lawn Doctor is a consumer service company that offers lawn maintenance, shrub care and pest control services.
Founded in 1967
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
S
Scott Frith
CEO and Chairman of the Board
Recent News
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