SCM Insurance Services · 4 hours ago
Administrative Assistant - Full-time - In Office (Prince George, BC Canada)
Bowie, MD
Full-time
Onsite
New Grad, Entry Level
$35K/yr - $45K/yrSCM Insurance Services is looking to add an Administrative Assistant to their team in Prince George, BC. The role focuses on providing effective administrative support to branch staff and ensuring quality service delivery to clients in a fast-paced office environment.
Financial ServicesInformation TechnologyInsurance
Responsibilities
Set up and preparation of new claims assignments to internal adjusters in accordance with predetermined KPI’s and client guidelines
A positive, “can do” attitude and customer service approach ensuring all inquiries are effectively dealt with in a timely manner
Professional telephone manner and excellent communication skills both written and verbal
Ability to problem solve and work well independently and in a team environment
Strong organizational skills with an ability to re-prioritize tasks and manage time effectively
Team player and excellent interpersonal skills with ability to interact with all individuals in all levels within the organization
Ability to work well under pressure and maintain composure in a fast paced and changing environment
Maintaining applicable information and data entry within internal claims management software
Sending appropriate client acknowledgements, confirmations and correspondences to clients, claimants, legal representatives and parties involved on various claim files
Transcribe data from source documents following generally standardized procedures using coding skills and some judgement for review by the adjuster
Collating reports and statements
Processing client invoicing for claims and prepare files for closure
Administrative support to the branch manager and administrative supervisor as needed
Reception relief answer phones and forward calls in a timely, professional and efficient manner
Other duties as assigned
Qualification
Required
Grade twelve diploma
Previously demonstrated ability to execute high attention to detail
Demonstrated ability to manage changing priorities and proven organizational skills
Demonstrated behaviors showing initiative behaviors and follow-up skills
Demonstrated ability to maintain a high level of confidentiality
Demonstrated professionalism and work ethic
Proven ability to contribute to and work well within a team environment
Intermediate experience with Word, and strong Excel skills are required
All other computer applications – must have the aptitude and ability to learn as required
All prospective employees must pass a background check
Preferred
A post-secondary diploma in Office Administration will be given preference
Previous experience within a dynamic team will be given preference
Experience in an administrative support environment is preferred
Any insurance experience would be an asset
Company
SCM Insurance Services
SCM Insurance Services offers a suite of comprehensive insurance solutions.
Founded in 1986
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$240.2M2025-11-10Acquired
2014-08-22Debt Financing· $240.2M
2004-12-01Private Equity
Leadership Team
Bob Fitzgerald
CEO
Ken Hansen
Chief Financial Officer
Recent News
2025-11-11
2025-06-12
Canadian Underwriter
2024-05-19
Company data provided by crunchbase