Talkdesk · 21 hours ago
Sr. Director of People Business Partnering- Product & Engineering
Palo Alto
Full-time
Onsite
Director/Executive
$176K/yr - $264K/yr
10+ years expTalkdesk is a fast-growing AI company focused on redefining the customer experience. They are seeking a strategic Sr. Director of People Business Partnering to support their global Product & Engineering organization, acting as a trusted advisor to senior leaders and leading a team of People Business Partners.
Artificial Intelligence (AI)Cloud ComputingCRMCustomer ServiceSaaS
Responsibilities
Act as a trusted advisor to senior leaders in Product and Engineering on all things people-related: organizational design, change management, leadership development, and workforce planning
Lead a lean team of global People Business Partners to support the growing needs of our global P&E population
Partner closely with leaders across the US, India and Portugal to ensure a globally aligned, locally relevant people strategy
Drive key talent initiatives such as performance management, succession planning, engagement surveys, and employee experience
Analyze people data and trends to proactively identify opportunities and recommend solutions to improve organizational health, design and effectiveness
Collaborate with People COEs to roll out programs in L&D, DEI, compensation, and recruiting that support our business goals
Help scale and evolve our PBP function as we continue to grow rapidly across markets and time zones
Qualification
Required
10+ years of progressive People experience, including 5+ years as a People Business Partner supporting technical organizations
Experience working in high-growth tech environments, ideally with global, distributed teams
Strong business acumen with the ability to balance strategic thinking with execution
Proven track record of building and influencing senior leadership relationships
Comfortable navigating ambiguity, driving change, and operating with a strong sense of ownership
Experience managing and developing high-performing People teams
Exceptional communication, collaboration, and problem-solving skills
Experience in an AI or SaaS company
Benefits
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs.
Company
Talkdesk
Talkdesk offers an enterprise contact center platform that allows companies to make the customer experience a competitive advantage.
1001-5000 employees
H1B Sponsorship
Talkdesk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (2)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$592.45MKey Investors
Transpose Platform ManagementViking Global InvestorsSalesforce Ventures
2025-09-01Debt Financing· $95M
2021-08-12Series D· $230M
2020-07-23Series C· $143M
Leadership Team
Tiago Paiva
Founder and CEO
Munil Shah
Chief Technology Officer
Recent News
2026-01-22
Company data provided by crunchbase