QualDerm Partners · 10 hours ago
Front Office Receptionist - Blaine MN
Blaine, MN
Full-time
Onsite
Entry Level
$19.38/hr - $25.36/hr
1+ years expQualDerm Partners is the largest multi-state female-founded and owned dermatology network in the United States, dedicated to providing comprehensive skin care. The Front Office Receptionist will manage patient registration and ensure smooth front office operations while delivering exceptional customer service to patients and healthcare professionals.
Health CareManagement Information SystemsMedical Device
No H1B
Responsibilities
Welcome patients and visitors by greeting them in person or on the telephone, addressing inquiries, or directing them appropriately
Document patient arrivals in the Practice Management System (EMR)
Confirm patient identities by date of birth and name, creating new accounts as necessary
Prepare required patient paperwork ahead of appointments
Contact patients with "No Show" appointments to reschedule them and make notes in the Practice Management System
Schedule appointments to maximize patient satisfaction, provider time, and treatment room efficiency
Provide support during emergencies by promptly responding to patients in distress
Review and update patient information in the Practice Management System (EMR)
Verify insurance eligibility, financial status, and ensure the correct payer type is assigned. Notify the Billing Department if prior authorization is needed
Keep the reception area clean and organized
Record and collect patient copays and balances during check-in/out while safeguarding confidentiality
Adhere to operational policies and procedures, reporting changes when necessary
Work collaboratively with the team to fulfill related goals
Demonstrate exceptional customer service skills at all times
Answer the telephone promptly and politely
Communicate professionally with patients, visitors, providers, and team members
Perform other duties as assigned by the Practice Manager or Area Practice Manager
Qualification
Required
High School Diploma required
1 year of customer service experience in a healthcare office preferred
Preferred
Associate's Degree preferred
Benefits
Competitive Pay - Attractive compensation to reward your hard work
Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges
Exclusive Employee Discounts - Save on products and services with special discounts just for you
Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team
Company
QualDerm Partners
QualDerm Partners provides strategic leadership and practice management services
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$31.8M2021-01-01Private Equity
2016-02-08Series Unknown· $31.8M
Leadership Team
Bill Southwick
Board Member
Recent News
2025-09-30
2025-02-20
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