Omninet Capital · 14 hours ago
Information Technology Help Desk Technician
Beverly Hills, CA
Full-time
Onsite
Mid Level
$80K/yr - $100K/yr
3+ years expOmninet Capital is seeking an IT Help Desk / Systems Administrator to join the team. This role is responsible for delivering reliable end-user technical support while assisting with the administration and maintenance of the organization’s IT infrastructure.
Real Estate
Responsibilities
Provide support for onsite and remote staff through RMM, phone, chat, and in‑person interactions
Troubleshoot hardware and software issues involving Windows 10/11, Microsoft Office and O365 apps (Teams/SharePoint/OneDrive), VPN, Wi-Fi, and LAN connectivity, Printers, peripherals, and mobile devices
Diagnose and resolve user problems with respect to hardware/software, login and application issues
Assist with user onboarding/off-boarding, including computer setup and account provisioning
Assist with monitoring system performance, server health, storage usage, and critical services
Support Group Policy management including creation, updates, troubleshooting, and deployment validation
Help with patching and updating Windows workstations and servers (manual or through centralized tools like WSUS, Intune, or RMM)
Participate in configuring and maintaining Windows domain infrastructure including DNS, DHCP, file sharing permissions, and network printers
Contribute to maintaining asset inventories, license tracking, and hardware lifecycle planning
Support IT projects such as system upgrades, migrations, or cloud adoption initiatives
Prepare and deploy new workstations and laptops
Ensure systems are properly domain‑joined, patched, secured, and configured with required applications
Migrate user data, backup files, and ensure smooth transition during device replacements
Qualification
Required
3+ years of experience in Systems Administration and Help Desk Support
Strong hands-on experience supporting Windows 10/11 environments
Working knowledge of Microsoft 365 ecosystem, including: Office applications (Outlook, Word, Excel, PowerPoint)
Teams, SharePoint, and OneDrive administration and end-user support
Experience troubleshooting hardware, software, and network connectivity issues, including VPN, Wi-Fi, LAN, printers, and peripherals
Practical experience with user account management in Active Directory and azure AD (user provisioning, group membership, password policies)
Familiarity with Office 365 Admin Center and Exchange Online (mailboxes, shared mailboxes, distribution lists)
Experience with workstation setup, deployment, and lifecycle management, including imaging, patching, and device replacement
Exposure to endpoint security tools such as antivirus, EDR, device encryption, and compliance policies
Ability to support onboarding and off-boarding processes, including device configuration and access provisioning
Strong troubleshoot, documentation, and time-management skills
Excellent communication skills with the ability to explain technical issues to non-technical users
Company
Omninet Capital
Omninet Capital is a private real estate investment and vertically integrated management firm with a nationwide portfolio of multifamily, office, and commercial properties.
11-50 employees
H1B Sponsorship
Omninet Capital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Early StageCompany data provided by crunchbase