NAVY EXCHANGE SERVICE COMMAND (NEXCOM) · 9 hours ago
Asset Protection/Safety MGR ($51-$75.9MIL)
United States-Florida-Mayport
Full-time
Onsite
Senior Level
5+ years expNAVY EXCHANGE SERVICE COMMAND (NEXCOM) is responsible for managing the Asset Prevention Safety Program for assigned Navy Exchanges. The role involves planning, developing, and implementing loss prevention programs while ensuring safety and security for associates and patrons.
Information Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provides staff assistance to Exchange management for planning, developing, implementing, and evaluating loss prevention programs which include; safety, physical security, and operational review functions. Recommends and implements modifications to programs, procedures, standards, and techniques on all matters involving loss prevention, asset protection and safety to improve efficiency and effectiveness
Manage and conduct all internal and external theft investigations, suspected unethical conduct, accidents, workplace violence, fraud, waste or abuse and ensure that activities are conducted within the framework of established departmental investigative policies and protocols. Conducts and provides oversight on overnight surveillance activities, covert camera installations, investigations, and the interviewing of all dishonest associates, vendors and contractors. Prepares and ensures that results of all investigations are documented professionally in reports according to departmental standards
Works as a collateral duty Safety Manager to provide a safe and secure working and shopping environment for all associates and patrons. Administers the Navy Occupational Safety and Health and Fire Prevention Program to ensure adherence with the safety provisions of applicable Department of Navy codes and standards. Will ensure safety training, awareness programs, safety committees, and accident prevention programs are implemented in all locations as assigned
Hire, train, develop, mentor, coach, and supervise loss prevention / safety staff, and ensure these individuals are adhering to established loss prevention/safety policies and procedures as outlined in the loss prevention/safety manual
Ensures operational reviews are conducted monthly at each location. Conduct and ensure operational audits are completed as required for cash offices, vending, safety and other areas as assigned. Works closely with General Manager to correct deficiencies and increase compliance to these requirements
Works with store operations to develop and establish shrink committees and shrink action plans to identify causes of inventory shrink and execute appropriate internal control measures
Manage and oversee the physical security programs (CCTV, EAS, Alarms, and key control systems) to ensure strict enforcement of these programs
Participate and assist in fiscal year end store inventories to include; inventory preparation, taking, and the reconciliation process and report any irregularities to the District Loss Prevention/Safety Manager, General/Store Manager or corporate as warranted
Possess a thorough understanding and effectively use web-based case management reporting systems and ensure the Loss Prevention / Safety staff is utilizing this software effectively as required
Possess a thorough understanding and effectively use all POS exception based reporting tools and ensure the Loss Prevention / Safety staff are properly trained and are utilizing this software effectively in detecting, investigating, and resolving problems
Actively participate in personal and professional development of loss prevention/safety associates as assigned by the District Loss Prevention/Safety Manager and/or Director, Loss Prevention/Safety (CONUS/OCONUS). These include in-store/corporate training, industry standard professional training and collegiate courses in retail, business, safety, and loss prevention
Develop and ensure strong relationships, partnerships, and communication skills at all levels of the organization to include Corporate, District, Store Operations, as well as other Loss Prevention/Safety Industry professionals
Develops strong relationships with command, base, federal, and local law enforcement officials, U.S. Attorney, SJA and local prosecutor
Works under general supervision of the District Loss Prevention/Safety Manager. Support all loss prevention /safety initiatives as assigned. Work is performed independently within the framework of Loss Prevention /Safety Program mission, vision, objectives, policies and procedures. Work is reviewed and evaluated for regulatory and procedural compliance and in terms of overall efficiency in providing security for the Navy Exchange and protection of its assets
Performs other duties as assigned
Incumbents of this position are required to obtain and maintain a secret DOD Security Clearance
Qualification
Required
U.S. Citizenship Required
A total of 5 years consisting of the following: GENERAL EXPERIENCE: 3 years experience gained in the administrative, investigative, or loss prevention fields, which enabled the applicant to gain skill in dealing with others in person to person work relationships, and the ability to exercise mature judgment
OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of related academic study above the high school level may be substituted for nine months of experience, up to a maximum of a four year bachelor's degree for three years of general experience
AND SPECIALIZED EXPERIENCE: 2 years of progressively responsible experience in retail loss prevention which provided analytical, planning, advisory, operational, or evaluative work in security/investigations, internal review and control techniques, reducing and controlling inventory shrink
Incumbents of this position are required to obtain and maintain a secret DOD Security Clearance
Company
NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
John Best
SVP Chief Financial Officer
Alan Conway
SVP & CIO
Recent News
2025-11-04
2025-08-05
2025-05-01
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